Dynamics Corner
About Dynamics Corner Podcast "Unraveling the World of Microsoft Dynamics 365 and Beyond" Welcome to the Dynamics Corner Podcast, where we explore the fascinating world of Microsoft Dynamics 365 Business Central and related technologies. Co-hosted by industry veterans Kris Ruyeras and Brad Prendergast, this engaging podcast keeps you updated on the latest trends, innovations, and best practices in the Microsoft Dynamics 365 ecosystem. We dive deep into various topics in each episode, including Microsoft Dynamics 365 Business Central, Power Platform, Azure, and more. Our conversations aim to provide valuable insights, practical tips, and expert advice to help users of businesses of all sizes unlock their full potential through the power of technology. The podcast features in-depth discussions, interviews with thought leaders, real-world case studies, and helpful tips and tricks, providing a unique blend of perspectives and experiences. Join us on this exciting journey as we uncover the secrets to digital transformation, operational efficiency, and seamless system integration with Microsoft Dynamics 365 and beyond. Whether you're a business owner, IT professional, consultant, or just curious about the Microsoft Dynamics 365 world, the Dynamics Corner Podcast is the perfect platform to stay informed and inspired.
Dynamics Corner
Episode 417: Sustainability, 1099s, Business Central and Grandpa Vibes
Get ready for a fun, heartfelt ride through 1099s, sustainability, and personal growth! In this episode of Dynamics Corner, Kris, and Brad sit down with Aleksandar Totovic to unpack the art of saying "no" to avoid burnout, the shift to snappy YouTube Shorts-style content, and how kids today are growing up with AI at their fingertips. They dive deep into the game-changing sustainability features in Business Central, from emissions tracking to e-documents that save trees and streamline invoicing. Aleksandar spills the tea on why sustainability isn't just a buzzword—it's a must for businesses and a personal mission for a better planet (and for his grandson's future!). Plus, we get real about the headaches of IRS 1099 forms, the power of feedback for leveling up, and the joy of grandparent life. With laughs, wisdom, and a passion for making tech work for people and the planet, this episode is a must-listen for anyone using Business Central with a desire to make a difference.
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What? I didn't change my hat. Oh, I just noticed.
Speaker 2:Oh dang.
Speaker 1:I went the whole episode without changing my hat.
Speaker 2:All right Three two.
Speaker 1:I should have changed it for the intro.
Speaker 2:Go ahead.
Speaker 1:No, now my Alexa is talking for some reason. I have no idea. These are good bloopers for us. Go ahead.
Speaker 2:Welcome everyone to another episode of Dynamics Corner. I have a joke for you, brad.
Speaker 1:What's the joke?
Speaker 2:I tried telling an old sustainability joke the other day, but ironically it had already been recycled too many times.
Speaker 1:I'm your host Chris, and this is Brad. This episode was recorded on March 21st 2025. Chris, chris, chris, sustainability what is sustainability? And did you know? Business Central has sustainability and has many improvements to sustainability. It also has e-documents and has undergone some big changes with the 1099s With us today. We had the opportunity to speak with Alex Andetovic. Hi guys, Good afternoon.
Speaker 3:How are you doing? I'm good, you're tired. Afternoon, how are you doing? I'm good? Yep, tired. Just closing, yes and no, I'm tired, not because of today's work. I'm tired because of the last two, three months of work, many new things. I am the most guilty guy in the company. I talked with Yannick, my manager, and said okay, just to understand, you are not guilty at all. So every time when we talk in general, okay, he said okay, deliver less, deliver less, relax. This is not important. You know, I don't want you to burn out, but you know when you see what you must deliver. So now, really must, and now this is complicated what is really must? And for me this is not problem to say to you. You know, guys, partners, I can say no, we cannot do it.
Speaker 3:I know everyone wants more, but sometimes you need to say no, but saying no to myself this is the most complicated thing, because you know, if you do not deliver in this way, it will be too late later. And this is the biggest problem how to say no to yourself. And I still didn't learn Two days ago. Now I'm older, I'm 53. I had a birthday two days ago, happy birthday. Yes, thank you, but I really hope in the next 20 years you'll learn how to say no.
Speaker 1:That is challenging. I find the saying no.
Speaker 1:I think as you get older it gets easier in a sense, but it's sometimes important to say no. I struggle with it myself, with saying no because you want, in some cases you want to help, you want to see progress, you want to see improvement. That saying no at times is being helpful, because then you're setting expectations ahead of time instead of telling somebody or telling someone or committing to do something and then realizing that it may be more time consuming than you think or other things may come into play that are emergencies which would tear it off and I know for you this time of year is crazy because you have the wave one coming out, you have the bc launch event.
Speaker 1:You have some conferences, you have to go to we finish with launch event.
Speaker 3:Okay, it will come in a few days, but we finish recording, so I'm okay. I had 14 or 15. I I think 14. At the end I removed one of the sessions, so 14 sessions for this launch event. But you can see, it will be a bit different. We made a decision to make it different. Our telemetry says to us I don't know, because I didn't look, this is what we got the feedback that people do not spend more than two, three minutes watching video from PCLA in average.
Speaker 3:So you know having bots new in 20, 30 minutes. It sounds that you know we are investing our energy to prepare demos, to prepare slides, to explain everything and in the end it seems that nobody is watching this.
Speaker 2:They could be watching in small chunks though, Because I do that from time to time.
Speaker 3:Yeah, but you know this is the problem, Because when you want to find, you can, for example, watch you in one area, whatever area it is, and now you are interested for two or three things, but you need to find. This is what is the problem. This is a problem for you, this is a problem for us. Maybe you will not find it at all, or maybe you will waste your time just trying to find. So we decided let's split this into small videos.
Speaker 1:I like that yeah it's nice Small chunks.
Speaker 3:So let's see how it goes. You know, I had a few of them that couldn't. Actually, one is bigger, I think 20 minutes, something like that, and for co-pilots it's up to 10 minutes because you need to explain what is under the hood, how it works, what is under the hood, so you need some 10 minutes, but for others, I think that most of them 4, 5, 6 minutes. So minimum from my side, what I did and let's see how people will like it.
Speaker 1:I'm curious to see how that goes, because I do like the micro learning type approach, where maybe you have smaller chunks of topics. Then you can lead into a more in-depth discussion for things that interest you. I know that YouTube does a good job of trying to put chapters or you could put chapters in there but I think having a bunch of smaller videos, almost like shorts Chris, I know you've been doing a lot of shorts for us but having shorts that are maybe five minutes or so that then can take you to a longer episode, so you get a good overview. And it may not be that I'm interested or not interested. I may not know if I'm interested, but within that five minutes I can see that this topic is something that interests me.
Speaker 1:I know that if we're talking in this example about the what's new in 2025 wave, one which I hope we can talk about with you in a few moments yeah, not everybody will read the release notes or you go to the webpage that tells you all of the features, so you may not know what's there. So to see it in video and short chapter like and chapter like layout might help people, because I really don't know how many people read these days, to be honest with you, I think, with the AI search engines, with Grok, with Copilot, with all of the others it summarizes and takes things and gives you everything in that short snippet and then you can jump to read more if you want. I think that's happening also on video.
Speaker 2:You talk about shorts. You know it's interesting in YouTube. Brad and I start doing YouTube shorts and I do it maybe once a week or so and then schedule it out and I'll tell you. Youtube shorts allows you up to 60 seconds, even if it's coming from a full video. It's we actually get more views on this YouTube shorts than the full length. And then what happens? That you can link it to the full length in case they're interested. They know that they can go to the full, full length video and they can watch it.
Speaker 3:Yeah yeah, absolutely, you're right. You know, uh. Now actually, uh, we were in a situation we didn't know how to do, what to do, because we started with uh, we got some budget to make some really short videos Not maybe shorts, but let's say two minutes, something like that and we created one for, if I'm not wrong, for a manufacturing, one of the manufacturing features for Andre I'm not 100% sure, you know, my head is full of all possible information, so maybe I forgot. Or for Shopify, whatever, never mind. But when I looked at that and Yannick Shopify whatever, never mind. But when I looked at that and Yannick said, ok, maybe we can go launch event this way, but these videos are customer oriented. You can briefly explain and this is much more marketing video what you can do ok, with new feature, but what you can do. But this is really nice. But with the launch event, we are targeting partners. So we want for you to know what we deliver and for partners, this is not enough just to see how it works. You need to understand what is under the hood, sometimes to explain maybe code, maybe something.
Speaker 3:For example, now in Electronic Voicing, we introduced new interface. Without knowing what is behind the scene, you cannot continue your work. We decided okay, let's keep it shorter, let's be focused on specific areas, but not to make something customer-oriented. This is still part-oriented, so we cannot cut to two minutes you need. Sometimes we have customer oriented. This is still part oriented, so we cannot cut to two minutes you need. Sometimes we are facing challenges, people asking why are you investing in this area? Why you didn't invest in another area? You know and with what you people can be sometimes disappointed, why you deliver this, and I need to provide some context yes, I need to provide context why we did it.
Speaker 3:Because you know, just going into the head and okay, we delivered this and this, I said, okay, why the hell you are doing so? So we need to explain some context In one minute, maybe not going deeper, but in one minute. To explain context. What was the problem? It was maybe a feedback from customers, from partners, what we wanted to achieve or maybe this is our view, but what we wanted to achieve with this feature, but just to give some context after that to explain how it works. And it depends from feature to feature to go under the hood or not. So let's say, we decided to go this way for this launch event. We will see how it will go. I hope it will go. I hope it will be better for partners, because if they do not spend so much time to go into detail, so probably it will be better and, in a parallel, probably we will continue to to work this shorter, much shorter videos for customers. So this is idea to help partners instead of showcasing all the time what is new to make something. I don't know how we will do it in the end, because we are thinking now this is on the designer side we want to make possible for customers for them to see what is new in release, Because now they are dependent on partners, and that's okay. But you, as a partner, you have more and more customers. You will not have enough time to go to each of customers and say, okay, let's look at this and this. If this is new, maybe this is useful for you. We were thinking, okay, let's do opposite, but we still don't know how let's make this somehow available, but, you know, available on YouTube. This is not enough.
Speaker 3:We don't expect from our customers that they are focused on business centers. They are focused on their daily job and that's it. So somehow we need to see, maybe some notification, what is new. So if they're interested for, maybe based on their role center you know, we still don't know how we are thinking about that, but this is just our future they will see what is new and then, if they see, aha, this is interesting, then I will ping my partner to ask him if this is possible to be implemented in my case or how it will work.
Speaker 3:So let's make this proactively, because wasting your time explaining to all customers what is new, this is wasting your time. But another way maybe we can influence customers, that they will ping you. What is really important for them Still don't know. This is a little bit more complex story from marketing, from customer oriented. So we have many people involved in that, just to find the best solution, and probably it will not be the best solution. You cannot find one fit for all, but yeah, you will never find one fit for all, even as you talk about the features that get added.
Speaker 1:people are self-centric and they want to see things for them, sometimes not realizing that there may be another majority or another group that wants that feature added to it, but lots of great things going on and, I know, with the 2025 wave one coming just around the corner, and we wanted to talk with you about some of the areas that you're responsible. Before we jump into that, can you tell us a little bit about yourself?
Speaker 3:Okay, aleksandar Totovic, guy working at Business Central, 20 plus years, I don't know how many, and if you're looking in IT I'm really a dinosaur. It sounds maybe weird but I really really made my first code when I was 10. And now when I say I was 10, this is maybe for new kids this is normal. But keep in mind I am 1972. So in my age computers was not something normal. Especially I'm in Serbia, but in this age it was Yugoslavia. It was a socialist country. We didn't have access to computers.
Speaker 3:So in 1982 it was my first chance to see a computer in some organization for kids, something like that, and I saw a ZX80. And after two months we got 81. So first it was half a kilobyte memory. If I remember, another one ZX81, was one kilobyte of memory. So now explaining someone, it was computer, so I remember. But I made my first code before I saw computer ever. So I put on a piece of paper and I wait in the queue in this organization to have my five minutes in the front of computer to rewrite this code to start. So this is 40 plus years somehow in it.
Speaker 1:It's amazing and individuals don't realize that my first I'm up there with you. My first time coding was with a timex sinclair in basic and it had a cassette tape and that's where you saved your information to and you had to use the counter to find where it was on the tape.
Speaker 1:Chris, you don't know anything about this, I know. Yes, of course, but times were almost easier back then. I hate to say it. With the way that information moves and the advances in technology and how rapid it's going, time was easier back then. I don't mean to cut you off, but, yeah, I'm going back and reminiscing when you said when back in the early days, and then my second computer was a Tandy 1000. Remember, radio Shack used to be big with the computers. But I'll continue, I'm sorry.
Speaker 3:My first computer was Commodore. I had a chance after ZX8081 to work on Synchron Spectrum, but my first computer was Commodore 64, and, wow, I got it from my parents and it was the best gift I got in my life. You know, finally I had my computer in my room and they said you had to use tape and you had to find azimuth every time, if this is all days, and we went to turbo to load faster all days. But you know I'm really too too old, old days, but you know I'm really too too old. And now I can compare with my grandson and my grandson's first word was sa. But okay, sa doesn't mean anything for you, but it was. He's trying to say Alexa. So, yeah, okay, now he's communicating. He's three and a half and he's communicating. He's three and a half and he's communicating with Echo properly. He's asking what he wants to get.
Speaker 3:And now just compare I was born much before personal computers ok, not computers, but personal computers. And now, comparing with his generation, he's born in AI era, because he saw all of us Alexa play music, alexa turn on TV and he concluded okay, alexa is a miracle. And he tried to say first, not mom, not dad, first was sa trying and he was so angry why Alexa didn't answer to him. But you know, this is what they want to do. Now sometimes people are talking, okay, ai, what we will do. No, we need to put in different shoes. Now we are looking.
Speaker 3:He is three and a half, but in 15 years he will be 18, 19 years old. He will work with computers regularly. He will study. This is not so far and he this is not. If he will use AI, he was born with AI. So this is the situation. He was born with AI. This is absolutely natural for him. He will not. He will trust Of. He will not trust. Of course he will trust. And now this is on us to work properly with AI to make really trustworthy so people will really trust. We will not have failures. We have a big obligation and a lot of things to do to make this AI, to put this AI in the right direction because of these future generations. This is, this is really. This is not easy to understand. This is really not easy to understand.
Speaker 1:You know I, I'm trying, I'm watching him, but this is it's you.
Speaker 1:You hit that it's each generation grows up with what was available at the time and, as you had mentioned, it becomes natural. So, in a household where a baby is growing up or a young child is growing up and they hear someone yelling at Echo or Alexa or something, they think that's just natural and, like you said, they don't know life without it. Therefore, they don't understand some of the challenges with it or understand some of the arguments to where, maybe why we should or shouldn't use AI, because they don't know anything else, you know this is the same if you look in the Internet.
Speaker 3:I remember when I used the modem and you know, with the phone connection waiting a couple of minutes, connection waiting a couple of minutes, and then if I wanted to download something I had to wait for a couple of kilobytes. I had to wait 15, 20 minutes to get it. Okay, days if you wanted to download a movie.
Speaker 1:Nothing was that big back then, Chris. You're dealing with like 1,200, 2,400 modems. I remember the days. I'll tell you.
Speaker 2:Music was a tough one, because that was easy to download. It took forever.
Speaker 3:Yes, you have to wait, sometimes one hour to download one song and you just wait. Okay, finally, I have this song on my computer. But now you know people are. I don't look in the current generation, future generation, I'm looking at myself. For me, this is natural. If I do not have internet for five minutes, oh, this is stressful. I don't know what is the problem. I call my phone, my internet provider. A few days ago I watched something on Netflix. It was 10.30 pm and I lost internet. Oh, come on. And in the end I lost internet for maybe five minutes and I immediately I didn't wait. I called them by phone and said but this is 10 pm. I said I don't care, I'm paying you. I didn't have time earlier. I need internet now because now I have a chance to watch my movie.
Speaker 1:It's so true, this is normal it's unbelievable how attached we've become to all this technology, and it's I like laughing and talking about some of these old stories because I think in our generation, if you look at the changes in technology, more has changed in that generation than has changed in any other time. We went from the introduction of the cell phone, introduction of the internet, in essence, and an introduction of even so many different things.
Speaker 2:Everything is so instant now versus you know we were a little bit more patient. Then you know we were able to do other things, and then now it's like when you don't get the information as quickly as possible, you get frustrated and it's like I need this information quickly. But yeah, and then with AI, it makes it easy for our kids.
Speaker 3:You are right and yeah, something. This easy access to information can be tricky and it can lead us to lose our focus. So I still think you know technology is a great thing. But if you look back, let's move outside technology. Let's look, for example, dynamite Dynamite sorry my English. Is this useful or not? Of course it can kill people, but this is really useful. We will not have a civilization if we do not use explosives, so that's normal. We need to know how to handle these things. This is the same with drugs. You can take antibiotics by yourself and you will destroy your health, but if you get proper prescription from your doctor when you really need it, will be important. It will help you.
Speaker 3:So I don't see technology as something different from any other invention through history. The same electricity. Just go and touch it with your finger. Of course you will die. Of course all of us know that, but you know, 100 years ago we didn't know that, so it was dangerous. Even now this is dangerous. I remember because now my grandson is three and a half we had to teach him not to touch electricity, because you know how to explain a small kid, but when I compare generation, this is much easier to understand. This is something dangerous. So you know, we have evolution, but this is about airy technology.
Speaker 3:I think this is the same with AI, with all other things. It can be dangerous if you do not use it properly. You cannot go to okay, never mind about brand, but okay, chat. Gpt is as a standard. You cannot go there and okay, I have paid here and I will ask what it's about, come on. You cannot go there and okay, I have pain here and I will ask what it's about. Come on, you don't know how to ask. Then, on the other side, this is not doctor. Maybe you can get proper information, but you need to know how to ask. So you need to be prompt engineer. You need to properly provide. You cannot talk with AI the same way as we are talking between us, so we need to teach people, and this is again. Now I'm moving to Microsoft side.
Speaker 3:When we talk about co-pilots Co-pilots okay, except this wide one in Microsoft 365 where you can use as a GPT. But when you look, for example, at BC and other technology, we are trying to instruct these co-pilots to work with the least possible information you as a user can provide, because we do not expect that any user will be an expert in this area, they will know how to. We don't expect that everyone will be prompt engineers. Even from our side, we are not all of us prompt engineers. So we need to work together to provide proper tool for specific situations. So when you meet specific situation, you can easily put some basic information and you will get really information you will trust on.
Speaker 3:But this is again, as I said, on Microsoft not only Microsoft, of course, other companies. This is now on us to use these extremely powerful tools and maybe to put some limitations, but good limitations to provide really trustworthy information for our customers and users. So this is a really serious obligation on our heads. So we need to work on this direction because people can easily misuse not intentionally, they can accidentally misuse this information and got absolutely wrong information, even if they wanted the best. So, yeah, I think when I look on my PM work, my engineers work, I'm looking like that. You know we have some really powerful tool and we have users with no AI knowledge at all. So we need somehow to take these powerful tools and to prepare ready for our users.
Speaker 1:I agree with you. You hit some key points there. It's a tool that needs to be used for a specific function, and any tool used improperly can be harmful. You hit that perfectly, because it doesn't matter what it is any tool that we have. You can use a knife to cut your meat so you can eat without choking and it's easier to eat, or you can use a knife for bad purposes. So it's important to remember that these are tools that are used with specific functions, and I have the conversations with others about AI and they always talk about how it's doing bad and how it's doing this.
Speaker 1:Change the mindset and say why and what's the purpose of my use. Instead of trying to force it to do bad, try to use it for the benefit, to get something out of it, as you had mentioned, because you can get some great information from it, or even the start of information, when used appropriately. And we can jump over to what you're doing with Business Central. You work on some great features or functions within there. I know sustainability was added a bit ago and you have some new enhancements for this coming wave, as well as e-documents. I have a lot of questions about e-documents and then I understand that you may know one of the dreaded things that we have here in the United States and that's the 1099s. I don't know if we should say that word these miracle numbers.
Speaker 3:Before I joined the team I didn't know what it means. I learned it's a harder way. Did you volunteer for it, Did they say we need someone to work on the 1099s in the United States and you couldn't say no.
Speaker 3:You didn't say no, unfortunately, it just drove to my desk and that's your obligation. So, yes, let's go from this first much more nice thing let's talk about. Yeah, I will explain. I don't try to hide about any features. So this way, I first started sustainability before because I really believe in sustainability.
Speaker 3:A few times I mentioned my grandson and I'm really proud of grandpa. If you talk about my roles in my life, I said in the first place I am grandfather and I am father. These are two of the most important. These are two of the most important roles in my life. After that, I'm professional. I really try to give my best in what I'm doing, but many of these things are really influenced With this. I'm grandfather in the first place. We see pollution. We see everything. Again, I'm based in Serbia. During the spring or fall or winter, I cannot go even out in Belgrade. This is so polluted and I'm living there. We are breathing this air and I do not want to live the same way to my grandson. Even if I cannot change, maybe for more than 5%, I want to watch him in his face and to say, okay, I did maximum what I could to make your life healthier, to make your air cleaner, our rivers better to still have your fresh water.
Speaker 3:Let's talk about this. For one side we have regulatory requirements and in Europe we have CSRD rules. I'm not European Union, but European Union. There are CSRD rules and from next year it will be obligatory for many of small and mid-sized businesses. So even now this is mandatory for many big businesses. There are similar requirements in Australia, in India, if I'm not wrong. Next year will come in New Zealand, some other countries.
Speaker 3:Now I know United States. This is a bit different, but again I think this is in United States. This is a bit different because there is not something based on the United States. This is based on the States. So I see that in California you have some similar rules for bigger companies, if I'm not talking Minnesota, but some other states. You have opposite rules, but again we have regulations whereby some kind of regulations.
Speaker 3:But I think when I look at that, I'm looking from ethical perspective. Maybe some people will oppose me. Maybe people do not see pollution outside. Sometimes we can talk about that as political view, but I don't think this is political. I can see if my air is polluted or not. That's a fact. Now we can talk if I can change something, but if all of us pretend we cannot change, I am just one person we will never change anything. I really believe we can do our small part of that and that's it. For example, I'm building my house and I'm trying to make this house and we have solar panels and we have heat pumps. So I will do what I can on my side, even if this is not related to the business. So I really believe that we need to do everything that we can do in this direction.
Speaker 3:And now when we go back to the business, to Microsoft, okay, we deliver, we deliver. We started with this functionality two waves ago, two years, two waves ago and this is really young feature, extremely young. This is third release where we will deliver some new functionalities there and I'm really proud what we succeeded in only a year and a half to build from that. And this is something what we started from regulatory, but we want to improve to be regularly used. So sometimes you are not obliged to use, but okay, you can. If you don't want, just do not use and you will see some user experience in a setup how we deliver. So, if you don't want, just do not use and you will see some user experience and set up how we deliver. So if you don't want to use, you will not see that it exists at all. So that's it. We didn't want to make some user experience weird if you do not like it.
Speaker 3:So, first, this is an app installed by default. And now we can start the topic If we need to pre-install all our apps or not. Probably no, but some of them should be pre-installed and I'm uh, I'm still, I'm still believe that sustainability is one of them that should be pre-installed. If you do not want, you can easily uninstall. And, um, yeah, you can say, yes, I need to waste time to uninstall, but when I see how many customers are affected and they need to report, I think it should be pre-installed.
Speaker 3:And now I said for some of these features first, this basic functionality is completely independent. This is a sustainability journal, sustainability ledger entry. So if you don't need it, you will not see. Only when you search you will find. When you type SUS, you will find something sustainability there, but you will not see. If you want to use Raw Center Sustainability Manager, okay, you will see, but if you are finance accounting whatever, you will not see it.
Speaker 3:And now we deliver some new functionality. I will explain a little bit more details. What? But to enable this functionality because this functionality will touch the most of documents in the Business Central you need to turn on a sustainability setup Until, by default, this is turn off, so we didn't want anybody to see if they don't want to use. If you turn on, then all your the most of your documents. You will get new columns or fields related to emissions, to sustainability accounts, depends what we are talking about. But if you do not want to use, you will not see it at all.
Speaker 3:So I think this is a good approach personally from my side. Okay, I am owner of this functionality, so I think I'm right. Maybe I'm not, but this is how I look at myself. I know I'm right. Let's talk about that. But you know what I wanted? I want to make this easier for all people who want to use Just turn on and you can use. And for all people who do not like it or they do not want, whatever reason, okay, they will not see it at all. So easy for both of them. You cannot make one fit all, but this is something the most similar with that. So I said, I'm really proud personally from my side because we started this first way. We just created what I mentioned this journal, sustainability, chart of account and ledger. It was basic functionality. You could open this journal, fill in some data and post to ledger, and that was everything that we had Then, after that, we extended this functionality, adding this in a purchase document.
Speaker 3:So if you get some emission in your invoice I don't know, for example, from your electricity you can easily do it when you want to post your invoice. So why to go after that? So we added some more details. We put scorecards, goals so you can forecast. You have role center.
Speaker 3:This is what we deliver in previous wave, but now we decide really to go much more deeper. We enabled this. Probably. I will forget some of the features, because we have a huge list of new features for this wave. We enabled water management, waste management, so this is now really powerful. You can really track discharge water, water intensity, type of water A really powerful feature when you look at how many objects are affected. Not so many, because I think we made good architecture in the beginning. So now we are just extending this architecture, but now you have much more about that. Yes, we added the carbon equivalent, so automatically recalculate all your emissions to equivalent. So more and more features are here.
Speaker 3:Then now we try to extend. People asking okay, I have purchase document, but what if I want, when I have general journal? So okay, we extend the general journals. Now this is small feature, but we extended it. Then people ask yes, but every time if I'm using some account or item I need to choose what is sustainability account. So now we enabled new functionality. You can set up your default sustainability account for general account, for item, for resource for work center, machine center In this way, the next way, for item charge as well. So we added default accounts for resource for work center machine center In this wave, no, but in the next wave for item charge as well. So we added default accounts. If you want to configure Again, if you do not want to use, you will not see this fast tab, but if you enable to use, you will get this fast tab, sustainability, fast tab, all these cards. So for general accounts you will get only default account, but for others you will get default account and default values.
Speaker 3:Now, when you buy this phone and if you have emissions related to this phone, you can put account and you can put emissions. So you will automatically collect whatever documents you are handling. You will collect emissions from your item, from your resource, whatever you're doing, you will get everything by default. And now it opens the door what we and why we are doing this. We added now a new tracking model and this is what is well known in the sustainability area as the value chain. So now you can track through all your operations, your emissions. So once you purchase your item now some raw material, whatever you will get from your vendor emissions related to these raw materials. Okay, you will post and you will have another table.
Speaker 3:Now sustainability value entry and you can easily understand from the name what is about. Actually. This is value entry and you can easily understand from the name what it's about. Actually this is value entry. But this is not value entry for cost. This is value entry for emissions. Now, what you want, what you get you have locations to different cities, so you purchase in one city and you want to move to different cities. So you purchase in one city and you want to move to another location. I assume you will transport with some truck to another location, so you will have emission related to this internal transport, so you can add your emission in transfer order. So when you move to another location, this item will have I don't know 5% bigger emission because you have some added emission in a transport. Then, based on what you want to do with that, if this is raw material you want to use in assembly order or in a production order, it will be visible in below materials that I mentioned in the Work Machine Center. So this is in the routings In resources. Of course you can handle with assembly order, so you will recalculate when you produce a new assembly item or production in your finished good will get all this information on the end and when you sell you will have your final emission you are sending to your customers.
Speaker 3:In this moment we didn't add on printouts because we want to get a feedback with the customers partners on how to prepare the best printouts for these submissions. But this is in sales invoice so you can find this field. So even if you want to enable, you can easily add to your invoices. So this is a full value chain. So this is completely new functionality and I need to say I'm honest, this is not finished. I say this is not finished. What it means, everything, what is delivered, it works. So it works.
Speaker 3:This is in public preview. When I say this is not finished, I need to explain what is not finished. We didn't add, for example, an item charge. So now, if you have external transport, now you cannot apply this external transport. So the next day this is a plan to add IT charge. Then we didn't enable in the projects. So if you have projects, they cannot show the final emission of projects. So there are some missing parts. We simply didn't have enough time. I could keep it on my own not to show what we are doing and to deliver a completed functionality, but I think this is much better to show.
Speaker 3:This is public preview. Even if this limited functionality is enough for some of customers, they can start usage. If this is not enough, if ITAR is extremely important, okay, you can test it in a sandbox, you can see how it works. And even this is extremely important, okay, you can test it in a sandbox, you can see how it works. And even this is more agile, we can get the feedback. So in the next wave, when we are planning to complete this functionality, we can get some additional feedback so we can improve, maybe even something, something, what we deliver now. So we are planning to have GA, maybe in October, but let's say, if not October, november, december, until the end of year, but in some of minors, with the next wave. So this is one of the biggest things we deliver in this wave, but this is not the biggest. This is not only one big thing, because one more proud thing we didn't deliver because it would be 26.2. Now I'm saying this publicly and if I fail, I will fail big, yes, yes, but this is something what I already mentioned in the launch event and I will show these directions in three weeks. Yes, if I'm not wrong.
Speaker 3:So, co-pilot for sustainability? Oh, wow, wow, yes, yes, and this is yeah. I cannot go into small details how it works, but what is the problem? What you found? Sustainability journal, you can use it, but you can use the assumptions. You have emission factors, so you know how many miles you drive your car. You know how many yeah, whatever, something, liters, gallons, what is a leak of your refrigerator. You know these details, but you do not know your emission. If you know emission, for example, if you get from your power plant emission for your electricity, you're good, you can put your total emission. But if you do not know total emission, you need to calculate. Okay, you have some inbound information, but you need to have emission factors, and now Microsoft does not provide these emission factors by default.
Speaker 3:Having some integration this is not so cheap. Providing information, it's not so cheap. You need to pay for some API to have integrated, and even this is not only to pay for subscribing. You need properly to make this integration. This is not the easiest way how to have integrated, and even this is not only to pay for subscribing. You need properly to make this integration. This is not the easiest way, how to make it. You can find some ISVs. I know they are providing, but we decided to make it easier. So, when you fill in your sustainability journal, we are using all this information and, as I said, we are trying we will be prompt engineers.
Speaker 3:We expect from users just to provide proper information. What does it mean? You will have some account name good, you will have some number of miles or gallons. You know some information about distance, about quantity, some information you have inside. Or, for example, you're flying with a. Okay, now I'm going to Las Vegas, I have my flight Belgrade-Francfort and I have Frankfurt-Las Vegas. I need to say, okay, I have one. Or I can say, if I have direct flight, I will say direct flight, one flight, belgrade-las Vegas, and this is enough. I have account flight economy, premium economy, business class difference. So it depends on how you, how you want to split your information accounts. But what is actually? On customer expectations, when you fill in, system will copy account description into description.
Speaker 3:But we expect from users to provide a bit more information. Description. So, if you are driving a car, provide a bit more information. Description. So if you are driving a car, I expect you will have only company car, for example, in account. So you need to say what is your brand name. If you are driving BMW, mercedes, tesla, what is the car? Or if this is, I don't know, 250, 300, this is diesel, petrol, tdi, whatever. Just provide basic information. What it's about.
Speaker 3:The same for flight, you need to say this is business class or economic class, because this is different system. It doesn't know how you paid for flight, so you need to provide what was direction. I said from Belgrade to Las Vegas. What was my class. If I provide this information, that's good. System will what was my class. If I provide this information, that's good. System will calculate what was the distance.
Speaker 3:System will use emission factors. Now I will not go into details. I will explain on directions and launch events how we calculate, because I cannot go into technical details. But we can recalculate from two different sources because we are providing internal and external sources. This is what I can say right now and it can really help to get good information and make it easier for posting. But one step more Once when you run Copilot, when you review and say, okay, that's okay, that's good, you can decide to keep these emission factors in the business center for the future usage.
Speaker 3:So you will use less and less LLM because you know, for example, for liters of petrol, okay, this is emission factor, I think once when you calculate you can keep it.
Speaker 3:Or emission per mile Okay, for this car, once when you calculate you can keep it and system will automatically keep it. Next time you do not need to run LLM. System will automatically use your existing information system. But for example, for flights, if you have only one account, this is not the best to keep a mission because you don't know where you will travel next time, so it will be wrong information. But for the most of these things you will use unique accounts will be unique. You can keep these emissions factors for the future usage and you will use LLM less and less. Probably in the beginning you will use for 90% of your lines, but with the time it will go maybe to 20% of your lines. So it will be much faster, much easier to get. So this is one of the most important things in this wave and I'm really proud of what we are doing because this is not easy to get.
Speaker 2:It sounds like there's a lot of things that are coming out Just to go back really quick on sustainability and all the features and be able to just turn on and turn off if you don't need it. I do find a lot of value to utilize the sustainability module and I am curious from your perspective is there a specific industry where even I know in the United States maybe not every state requires you to track? That you know as of right now, but is there a specific industry where they should even if it's not required that they should start tracking sustainability and when they do business? Is there a specific industry that this would be a perfect fit for it?
Speaker 2:I have an idea, like farming um is perfect for this um to track the sustainability, because when I went to Eastern Washington, I went to a cider place. They grow apples and things like that and they have a building where they make cider and I spoke to the owner and she was very interested in maintaining her sustainability and understanding what she's consuming and the emissions of all of her stuff. And I had a long conversation with her and I said, hey, interestingly enough, business Central has sustainability, and she was like, what is Business Central? And so these are remember, these are smaller farms that are growing these things, and so I see industry, farm industry perfect for it. Is there any specific other industry where this would be a good fit?
Speaker 3:Yeah, I think there are a lot of industries, for example, I think this is much more related to managers you can have one farm. They want to take another farm they will not need. So if there is no regulation, we can look at personal responsibility. But there are some other drivers not all the time personal responsibility. What I found. There are many companies. Microsoft is one of them. If you want to be our vendor, you must show that you are, let's say, an environmentally responsible company. So you need to show us that you are going to your, let's say, two net zero emissions in one moment. So this is not Microsoft, it's not only one company, more and more companies, big companies they have. You know I am responsible. So if I want to work with you, you need to show me that you are responsible. And now, if you talk about big customers, yes, even if you do not want to do it, probably you will start working because you do not want to lose your big customer. So vendors are drivers. Then what they saw? We mentioned new generation. I found that more and more kids. I say kids 20 years old, lots of new kids. So for me they are kids. They are much younger than my son. They are looking when they try to find a new job. They do not look only in the money they will earn, they are looking if they are responsible as a company. So there are many drivers. If you want to attract talents and all of us we want the best talents so if you want to attract the best talents, you need to show much more, not only to give them money. You need to show that you're responsible.
Speaker 3:So there are many drivers in sustainability and what I think you know when I look in sustainability okay, we had to start from somewhere. First, you need to make foundation. This foundation is not fancy, this is just foundation. So it doesn't look good, but it must be properly made so the architecture can be properly built on top of that. But I cannot say let me finish, because there is no finished software product. But when we, let's say, complete what we are planning to deliver as a full functionality, it should be done the way that you as a user will not spend more than 1-2% more work, maximum more work in your daily job to provide all information. So this is why we wanted to co-pilot.
Speaker 3:We have some other things now we cannot go into small details, but we are looking in some other AI functionalities, how to make it so easy that you will not recognize that you are using sustainability at all. You don't care about that. You will get some information. You just need to post your invoice and that's it. Now I'm talking about maybe a little bit further future, but you know, this is how.
Speaker 3:This is what I personally, when I am looking in my idea, my driver, what what I want to deliver? I want to have functionality. You're working and actually you do not need to post invoice. System will automatically collect your invoice for server, post it and that's it. The same way, as you will get some posted invoice, you will get some items, some item ledger entry. You know value entries. You will get sustainability ledger entry, sustainability value entry. You will just get this information.
Speaker 3:So this is something but yeah, I cannot say we will get it tomorrow, we will not get it next year, but I am a really believer that we can do it so in one moment minimum. I am selfish for business central users. They do not need to waste their time. They can just enable sustainability and they don't need to take care about that. A system will help them to work. They need to know about sustainability if they want to analyze information. But even for analyzing, ai can help. So we can do many of these things and this is future. And when I said sorry, I see you want to ask us to say something, but just to finish, because I will forget one more thing. You will get a good set of Power BI reports related to sustainability. Nice, even in a package we have AI-driven Power BI reports. So you will see, because I didn't show some of them on the launch event on Direction North America, it will be the first time showing them in a public AI-driven Power BI report, so you will see some really fancy things. That's fantastic.
Speaker 2:Now I want to touch base on really quickly that using the, you have to be able to consume the data very easy, and so it's exciting to hear from you that they're adding a Power BI dashboard with the product Now you had mentioned about. Again, this is based on my experience. I don't know whether Microsoft is working on this or not, but one of the conversations I've had is that they have a lot of devices and they want to be able to track the emissions and so hopefully, maybe in the near future, where they don't have to think about that, you can tap into the IoT devices that would send that information over. So you know whether Microsoft is working on that or not. I think that's one of the feedback that I receive where I don't want to think about that. I don't want to manually have to do that. I just wanted to just give me the report and then move on.
Speaker 3:This was one of good examples where probably Microsoft will not go so deep. This is industry specific, especially when you have some IoT devices how we can collect yes, probably we can collect so good results good information from all these devices. But this is a place where I see we need to have ISVs, because this is industry-specific or device-specific, so we can look for both directions. But Microsoft is trying to deliver horizontal solutions, so we want to cover horizontal solutions. So we want to make this rich with different AI features. I don't want to now mention names, what kind of AI features, but we want to make this rich with different AI features. I don't want to now mention names, what kind of AI features, but we want to make this rich with AI features so you can easily integrate tomorrow with any device. You can use some Azure. Probably now I will fail with all these names because we have so many tools, Some of IoT hubs in Azure. You can connect there, collect information, connect to BC and then we will have some AI tools to handle with that but we want to make this powerful in the framework. So if you're working without industry-specific, you can work without any problem with MiniCentral. If you have some industry, you can easily connect and integrate with some external tools. So this is what we want to achieve.
Speaker 3:I know this is not easy, but let's see. And it depends on one variable it depends on usage. So if you see that people are using sustainability, yes, we will invest. And if you do not see, that means we failed. But for now, I got two months ago. I got two months ago from one of our big partners in Norway that we got from their site and this is the first time I got this information.
Speaker 3:We got a new customer because of the sustainability module inside and I was so wow, I cannot explain. Okay, even if this is one, I don't know how many users I didn't ask. So now I need to get officially confirmation. We can handle. I cannot talk about partners, about customers, so I need to get official confirmation. We can use EasyTales, but you know, even getting one user that he or she decided to use Business Central because of sustainability feature, this is a great thing. This is really great. Especially, we didn't deliver still so many functionalities. I say this is before this release. This is just one year old functionality in the Business Central. This is still so young, this is baby.
Speaker 1:Yes.
Speaker 3:This is really baby. It is a great feature.
Speaker 1:And I like the feature and you hit on a key point that having it where it is there and it's used, part of the whole sustainability. Conscientious't see the information. It doesn't really exist. But if you start to track sustainability, start to track your usage, your carbon footprint or your emissions, you see really what your daily functions do to the environment and you may now, with your being aware of it, can do things to curb your habit of using things. It's just like people track calories for food or they track their types of macros and the different micronutrients. Once you start tracking it, you become aware, your diet changes and you have an improved diet. So I'm a fan of sustainability even if it's not mandatory here in the United States at this point but to start tracking it and individuals will change their habits and once individuals see the impact they may change.
Speaker 1:Because, I agree with you, you can't deny pollution, you can't deny waste. You see it and it's tangible, it's touchable Even if it's in the air, it's still not right and it affects everybody. So anybody wasting or causing pollution in one part of the world affects individuals in the other part of the world as well. So it's everybody has to do their little piece, like you said, it's. All the little pieces add up to big and if everybody does a small change, it makes a huge impact on the environment.
Speaker 3:Even if we decrease altogether for 10%, 10% is way more than nothing. So let's try. Let's try to improve our world for 1%. If we improve ourselves 1% or 2%, this is a big improvement. And you know, in 10 years, for example, 2% in 10 years, this is not 20%, because now we need to calculate additional 2%, but this is more than 20%. You will be an expert in some area. So even if only prove yourself 2% or 3% per year, you will be an expert after some 10 years working on some specific situation. And this is the same way in pollution, whatever.
Speaker 3:If you decrease for 1%, 2%, only for 1-2%, but we can easily calculate. You know when I see what we need to do, we can easily improve, not for 2%, for much more, so minimum. As I said, let's start tracking If we cannot improve, but let's first start tracking when you see impact, when you see how many tons all of us are delivering into the air, carbon dioxide into the air, maybe it will. We will look at that differently now I'm looking when I compare flight. Definitely I will not travel to the United States with a boat. I cannot walk and I cannot swim. I like to run, but swimming is a little bit too dangerous, so I need to go by the plane, but if I need to go by car, train or airplane, you can easily calculate. You can see.
Speaker 3:Now, this is really not when you see numbers, because earlier I didn't know this difference, but when you start to calculate this is a big, this is a huge difference. So, yeah, we have regulations, we have vendors, we have future employees, we have personal responsibility, so we have all these drivers and I really hope people will. If nothing, people will start to use Business Central and get some benefit, even 20% of users. If they are using, yeah, that's good. And we will get some 20% of new users because they need sustainability and they are using some other ERPs without this functionality.
Speaker 1:So yeah, I know I think it's a great feature and I think it's great for the product and I think it's great for the environment, but we talked about sustainability. Now, another new feature which you work with and we talked about briefly is the e-documents. E-documents what is e-documents in Business Central?
Speaker 3:Yeah, e-documents in Business Central. It's funny how we started with this functionality, because first name was invoicing and we created invoicing and then we decided, no, no, no, we will change the future if you change feature name. Because when we one moment we started to work said, okay, but it can work with other documents as well, so, okay, why to limit ourselves and partners with even naming invoices? Because if you provide name, it will indirect say, okay, this is for invoicing, but this is not, this is for documents. So we started again. I think this is three days ago, year and a half, if I'm not wrong, yes, less than two years, a year and a half when we started with the documents and in the beginning, again, it was just a framework. Then we tried to add some connectors, more and more different formats and what it's about Again in Europe, and actually I think that the most proactive continent about electronic invoicing is South America.
Speaker 3:I think that almost all countries in South America probably not all, but the most of them have some kind of mandatory electronic invoicing. Then the European Union yes, they have for a few years mandatory B2G, but now, country by country, they are adding B2B as mandatory. I know in my country, serbia, two years now, is mandatory electronic e-voicing In Asia, in India, in Malaysia, in Saudi Arabia, probably. I forget some of countries, I tried not to count all of them. This is already mandatory, so you cannot deliver in voice. Another way you must deliver is electronic voice. And electronic voice we can use all model. I will have some XML. Let's say this is a PayPal, for example, and I will send you via email and that's it. But now we do not talk about that. We are sending about providers. So in some countries you have mandatory local authorities where you need to send your electronic invoice. That's it. You can send directly sometimes, sometimes you can send via some providers, or sometimes you can do it only through providers. It depends from country to country. So there are so many different models. So now in some countries you can say this let's call this four or five corners model. You are sending to one provider. This provider will exchange with the government. If this is five corners, four corners, some, another provider, whatever, and then you will get information. But in some situations you have this pre-clearance model where you will send to authorities. They will send you back clear, guid, qr code, whatever, and then you can send to your customer. So there are many, many different models and we wanted to make one fit for all. And yes, this is hard to make one fit for all, but you cannot make complete a solution, one fit for all, but you can create.
Speaker 3:Framework Idea was to create a framework to cover, let's say, 80 to 90% of functionalities in the framework. So we still didn't finish with the framework. Now we are adding a few more things in this framework and probably in the future we will add more and more because authorities are asking more and more. But we wanted to make this stable and now this is pretty stable. Now we already cleaned all small issues here and there. This is stable.
Speaker 3:And then on the top of this framework we can have specific apps. Specific apps in the first place are connectors. So now, if you're working with PayPal providers, we started now I can mention, because this is public information we started with Pagero and Avalara as first two providers. This is officially app. You can find on AppSource. This is pre-installed. Now we have added sign-up and logic. With this wave and I can say, because it will come in two waves, two miners, continia will have added connector B2B router and now probably I will say three dots, because I expect eight or nine connectors to have, let's say, next few months, and if I forgot to mention one of some of them, please guys, sorry, but all of these connectors will be on our documentation so people will see what is inside.
Speaker 3:The idea is to have, by default, big global providers. So we cannot provide all connectors, because there are hundreds of thousands of different local connectors. But we wanted to provide big players, global players, so you can choose what you want to use. You still need to pay them, so you need to sign a contract with them, but technically, when you have a credential, when you go to one of them and get credentials, you can just choose which one you want to use, click, enter your credentials and technically, you will be connected. You can start working without any problem. So this is what we added, and then, on top of that, we are adding different formats. We have PEPL, bis-3 as a default format in W1, because this is the most used format globally. But we have different local formats. For example, now we deliver in this way Australia, new Zealand, peppel Pint, anz. Now we have in Denmark, oubl In Germany, xrehnung In Spain, factura-a. Again, I will probably miss some of them. I'm trying not to forget that's a lot already.
Speaker 3:Yeah, I don't know a lot already many of these things, and this is what we deliver, just in this way, because many of these localizations are delivered in this way and we have, in the next few minors, we are working on sub-new localizations. So this is what we are doing, so you can easily install. Okay, this is my format. This is provider. I want to be connected and that's it. You can start install. Okay, this is my format. This is provider. I want to be connected and that's it. You can start to work. You just need to choose in your customers workflow how you want to work, what is your service and how, and so on. And when you post your documents, your document will be sent to this network and that's it. But what else? Now we added more things in this way. Imagine you will get invoiced to your network. This is XML, this is machine readable, perfect, yes, you can read, your system can read, and you can map and continue to proceed. So it works in both directions you can send and you can receive to your network. So that's good, but you need to see what you receive before you proceed. And you can download and open. But this is XML. But, what is more, apple provides one option to have embedded PDF into this XML as a binary, embedded binary code in the site. So now we embedded, we enabled. When you post documents, you just need to check to enable a setup that you want to enable PDF System will automatically take your layout of your voice and embed into your XML. So when you send to your customer, your customer will get both XML and embedded PDF. If your vendor is sending to you, the same way with embedded PDF system, when you receive an actual document, system will automatically extract PDF so you will see PDF and plus one more thing In this way we enable XML preview. So this is dynamically XML preview. So this is dynamic XML preview, even if you do not have PDFs. So you don't have, you can click show me extracted document. So, even if this is different type of formats, you will see aha, this is my header, my lines. Okay, you do not have all header and line, all information, header and lines as you have in P invoice, because this is simply not the same what you will get from your vendor, but what is inside you will see. So you will see your lines, what is in header, what is your tax, vat, whatever, and you can see aha, this is not what we agree about, this price or you know something like that. You can reject if this is not the right document or you can approve. So we improve a lot of these things in this way so you can really easily handle. And one more thing, not created by my team, my team will handle with that, but we work together with Kenny. This is now big credit to Kenny, but he finished with his team.
Speaker 3:In some countries there are specific electronic invoicing Germany, france, probably I will miss some of countries. They have different approach. They have PDF, so human readable format with embedded XML, so PDF-A format. It was complicated. You couldn't handle this part part. So Kenny finished a great job. So now we enable our platform getting pdf and extracting actually from this pdf. So we didn't now finish, but this is task, so we are working on that to enable first localizations. So now, if you get pdf, enable first localizations. So now, if you get PDFA, system automatically extracts the same way as it had opposite extract XML and proceed with this XML automatically creating purchase invoice, but you will get this PDF as a human readable format so you can use it.
Speaker 3:So there are some really good things, many small improvements. Now I cannot go. You can find the result many small improvements, more than 10 small improvements, electronic documents in this wave. But I will point again to another, my colleague, because what is important I mentioned, we started with electronic invoicing. I said, okay, let's move this to electronic documents. Probably we will use this for some other things.
Speaker 3:So now we change an interface, we enable interface for partners so partners can build EDI whatever they want to exchange. We will not provide some sales orders exchanging. So this is not what we are planning to do. We will limit ourselves to regulatory things. But if you want to use this for item catalogs, whatever you want to use this for item catalogs, whatever you want to use, you can use it. Now you have interface.
Speaker 3:You can change document types, you can add new document types. You can work with that without any problem. And we will add, because now we need for some other countries shipments, for example, not only voice, but there are e-shipments as well and some other types. We will deliver Some of them. They are required by law in some countries, but again, this is more important for ISVs. They can do much more. So this is why we call it documents and there is more.
Speaker 3:Again, I have put some credit to Kenny. Now I put some credit to my colleague, soren. As we are working together on that. We made a good framework. This is important to send a message. Maybe when you're doing something from scratch, people are using why are you doing this way, another way? But strategy is a bit different and we cannot show everything in advance what we are doing. But now we created e-documents.
Speaker 3:Maybe e-documents is not a proper naming. We can talk about that. This year, sorin and I will have a common session in the direction of North America, so we will get, maybe, feedback for partners. Maybe we need to change name, I don't know. Let's see what we will do on the end. But now let's talk about framework and what e-documents is Everything. What I explained this is exchanging with electronic documents. Electronic documents is some kind of xml, json, ubl, whatever, something machine readable, and that's good. It works perfectly fine. Yes, there are a lot of space for improvements and we are doing so. But what we could do else additional? Maybe you'll find some of Soren Post. He's putting some information, so I will not go into his part because he has much more to add. He'll be there so you can speak with him as well. We can talk together if you want.
Speaker 1:Rumor has it, we may have a follow-up to this and have a discussion with Soren.
Speaker 3:I have spoken with.
Speaker 1:Soren about this and I think we are planning a follow-up.
Speaker 3:I will not go into the last mile what he is doing right now, but I will explain one piece of work Especially. Let's look in the United States. You can use voluntarily electronic voice in the United States. You can use voluntarily electronic e-voice in the United States, but there is no regulation. But I'm an associated member of DBNA, so this is a network for a good network, with big providers and big companies that are working on somehow making electronic e-voicing platform in the United States.
Speaker 3:States and what I heard so far on all these meetings. I don't know when and if or if it will be enabled, but if they do, if they finish everything as a plan, it will be a really great thing. It will be really great. So I don't know how it will go with all regulations, states. It will be for country per state, so you know your regulations better than I. But in one moment probably it will be introduced in the United States electronic e-voicing, but right now probably a really small number of companies will use electronic e-voicing. So if you want to use, yes, we have connectors, we have formats you can use, but the most of companies use PDFs.
Speaker 1:Yes, email PDFs, downloadable PDFs, PDFs everywhere sent to Asia Document Intelligence.
Speaker 3:For all people who do not know what is Asia Document Intelligence, this is our Asia OCR service. So now embedded Asia OCR service, we will send this PDF there. We will get from human readable format. We will get back JSON, so machine readable format, and from that moment system will behave the same as you got electronic voice. So in general, system will behave the same as you got electronic voice. So in general it will be the same. If you get electronic voice, machine readable format, system will proceed. If you get PDF, one step more, system will send to Asian Document Intelligence and get it back as a JSON and proceed the same way. So this is yet, let's say, opening the door for additional discussion.
Speaker 1:But I do not want to continue this. I have so many questions on that, but we're going to wait because we do have something scheduled in the future. I'm excited about that, by the way with what Soren's working, because I have an opportunity working with him on that.
Speaker 2:But, like you said, I'll leave it to him to make an announcement. It's pretty cool.
Speaker 3:Yeah, we were together on some things how to make this the same way, Because in general now we can split easily. Yes, United States, you do not have electronic e-voicing. You have the PDFs. In Denmark, this is mandatory electronic e-voicing. They work with electronic e-voicing. Yes, but there is always but yes, you're working in Denmark, you have mandatory electronic invoicing, but you have vendors from the United States and you do not have electronic invoicing. So, even if I'm Danish okay, I'm not, but if I'm a Danish company and I have electronic invoicing and I have a big vendor from the United States, the biggest one and now I will have invoices with hundreds of lines what to do, and okay, if we deliver a different approach, okay, yes, we could handle it different, but so I need to have one approach working with project invoices, another approach and work with PDFs. But what we wanted to do approach working with electronic invoices, another approach when working with PDFs, but what we wanted to do, we wanted to have the same approach.
Speaker 3:If you are a person who are working with incoming, inbound, whatever you call these documents, this is the same user interface. This is the same framework, Never mind even if you have electronic invoicing monitor in your countries, but you got from another country PDFs, never mind. For you, this is absolutely the same, so you're proceeding the same way. So everything what we are building for this PDF part, this is applicable for electronic invoicing. Everything what we did and what we are doing for electronic invoicing, this is applicable for OCR system. So, for example, Copilot for matching purchase orders with Direct Voice. It works with this PDF in Voices as well. So that's it, Because, from this moment when we have machine-level format, that's it.
Speaker 3:And for this, another part, Christopher, you know what we are talking about. This is Ben Sorin. Can we talk about that Again? Everything what is there for this PDF part, it will work for electronic e-voice as well. So this is the main achievement. We have the common tools. So all AI features I will talk about AI features All AI features will work the same way with any type of documents. So this is one of the most important achievements we succeed with with documents.
Speaker 1:And it also works with helping with sustainability. I think about when I hear of e-documents, because if you can cut down, I know people work with. Believe it or not, a lot of people here in the United States use paper still.
Speaker 3:I don't understand Just like we still use checks. I don't understand, so you told this. I didn't want to mention, but you mentioned it.
Speaker 1:No but it is. It's helpful that the whole e-document piece for the functionality that you had talked about is exciting because it makes it easier for individuals to use. But again, going back with the whole notion of being responsible and sustainability, adding those features in essence contribute to sustainable functions because we can eliminate the need to have paper. And then I know people can say, well, it's electronic, it's being mailed. You know I'm not getting all that stuff, but at least you don't have to print and mail documents either way anymore. You can now electronically transfer them and bring them in a little bit easier as well, which is great, and we will follow up on the great features.
Speaker 3:Two things about e-documents and sustainability. First, yes, we will say we do not need to cut trees to print the voices. So this is extremely important. And I was even thinking because now I need to check if this is okay, because there are some official information. You know, I don't know a thousand pieces of paper, how many trees you will save. So I'm even thinking maybe to add one small chart in raw centers to show how many trees you saved, printing invoices.
Speaker 1:I'm thinking.
Speaker 3:I need to check internally, externally, with the partners. First, I want to get from partners' customer feedback if this is good, if this is usable, if people would like to have it. And I need to check internally of this is customer feedback, if this is good, if this is usable, if people would like to have it. And I need to check internally if this is compliance, to show some kind of charts showing this. But there are another part Electronic e-voice in PayPal.
Speaker 3:What I heard that they will soon introduce additional tag for emissions for carbon footprint or so it will be important additional tag for emissions for carbon footprint. So it would be important. We can automatically use this information in the system or plus on PDF. Again, if you have information about emission PDF when we send to Azure Intelligence, yes, we will collect this information and you can automatically post. This is related with what I mentioned. We should have all sustainability postings without doing this by ourselves. So if our OCR model, we find this sustainability information, yes, it will collect and it will add it to our system. You will not even know about that. You just need to check your information, you will post and you will have all emissions information inside the system. So, okay, this is just one piece of all these things situation. But, yes, this is so connected with sustainability and make it easier. Yeah, probably it will be easier for tax authorities to keep their eyes on what you're doing the business. But yeah, that's life.
Speaker 1:It's great, sustainability is important and it shows how technology can be helpful. We talked about using tools for what they're intended to be used for, and in this case, these are extremely helpful. I know we've been here for a bit, but let's jump into the big bear. I know we're pressing here for a bit, but let's jump into the big bear. I know we're pressing up against time here, but the big bear of the improvements here in the United States which admittedly there's been some challenges over the years because of the complexity of it on its own are the 1099s. Now we can Well we can stop now and then just do another day of 1099s.
Speaker 3:We can discuss if we made improvements or disappointments. Yep, I will make a short introduction because this introduction is important for what we did in the last two weeks and what we are trying to finish very soon. When I joined the team, I got this information from my manager. Keep your eyes in November, december, about 1089. What is 1089? And then suddenly I found this the world worst possible way, because your IRS is, I cannot say, better or worse than any other internal revenue service globally. They are delivering information in the last moment and assuming that all of us can finish in just a couple of hours all our hot fixes to be ready for all these changes. So I found that they are mostly delivering new differences, new adjustments on printouts in late November. So we have less than a month actually to finish all these things and I know my colleague, artur, he worked the most of that. He didn't sleep during December just to finish and after that, early in January, to finish hot fixes to everything.
Speaker 3:What went wrong? Because the biggest problem is we had to fit printing on pre-printed layouts. Pre-printed forms. Our layout to pre-printed forms. More paper. We love paper. Plus, we do not use pre-printed forms.
Speaker 3:Our layout of pre-printed forms oh, more paper we love paper plus, we do not use the same paper formats in Europe and United States, so this is even worse. When we succeed on our side, this is not the same. We cannot order, so we had to have someone who will order these documents in United States. Then they will send us a post here. So it was so complicated to finish and just one millimeter left right up and down oh, failure. So it was so, so complicated. On the end, this is not so complicated set of information, but this is complicated to deliver. And then I need to say IRS did some good things. They started to set of information, but this is complicated to deliver. And then I need to say IRS did some good things. They started to cut the number of forms to make mandatory electronic delivering. So now, if I'm not wrong maybe I'm wrong, but I think if you deliver more than 10, 1089s, you need to deliver electronically, and we can assume that most of the users will send more than 10 1099 forms. So we are okay if you say yes, most of them can do electronically, so we do not need to pre-print.
Speaker 3:Then I had to read so many different regulations and I am not native English. You can conclude from my pronunciations. I can understand good, but when it comes to legislation, this is not the same, even if I'm reading on my own language. Sometimes you need to have some lawyer, some expert, to explain some details. But okay, luckily I had good friends who will explain some information and some details. But okay, luckily I had good friends who will explain some information and some details.
Speaker 3:So I faced three years in a row with these issues and I said this is too much. Not because of me, because this is stressful for all of us. Okay, this is stressful for me. I can be selfish and say this is stressful for me. I see, arthur, but now I can imagine how many partners and how many customers, and you know, even I can say okay for you, you are partners, you are working this, you are earning money sorry, guys, that's how business is going but they are customers. They are just looking in the sky and hoping Microsoft and partners will deliver everything on a time and they will not need to pay fines. So this is stressful for all of us, for all our users, for you as a partner, for us PMs, engineers, for my manager. This is stressful for everybody and I said in one moment it should stop. We cannot continue. Yes, for our support. I forgot our support guys and big thanks to all of them, because they are doing a great job. Maybe you know customer partners cannot recognize this because they are definitely overloaded with all cases and they are doing a great job, and not only what they are doing in communication with customer partners, but they are providing all this information in a proper way to our HNA team so we can handle with all these cases, so many stress. And I said okay, it should stop. In one moment it should stop.
Speaker 3:So decision was yes, if we want to stop, we need to completely deprecate old model, because we cannot improve old model to make more modern, to make modern, so there is no way. So what we wanted now I said ok, we need to deprecate what we wanted to achieve. I wanted now I am speaking in my name. In first place, I wanted to achieve. I wanted now I am speaking in my name in the first place, I wanted to achieve a self-sufficient system that if something is changing in the last moment, you can do it without us, not with the code Without code. With the code, yeah, you can always make extensions, but not the code Without code, with a simple setup. Yes, we will always make an extension, but not the code Without code, with a simple setup. Yes, we will try to provide a setup, but yes, if it just fails.
Speaker 3:Because now I remember this year we had two systems so we had to support both of them and we talked with all people and they said no changes in 1089 preprinted forms at all. And yes, there are no changes. The same. I thought, luckily, okay, the last year we are supporting all models, no changes. And then we found in January yes, we had a change. And what was the change? Previous year we printed year with four digits. This year we had pre-printed first two digits and we had to cut only to four digits. This year we had pre-printed first two digits and we had to cut only to two digits.
Speaker 3:Welcome to the.
Speaker 1:IRS.
Speaker 3:Yes, now Okay, I will keep myself out of that, I will not talk about that.
Speaker 1:Taxes are due on April 15th for personal in the United States. They'll make changes up until March 31st and even after April 15th until you have to file your taxes again.
Speaker 3:But now I'm looking at some person who decided to make these changes. Why, come on? Why I understand. If you have new form box, if you have different values, whatever form box, if you have different values, whatever. If you want to provide different address, if you want to separate this address into columns because you want to handle different because of some reporting okay, yes, maybe sometimes we cannot see a reason, but okay, but why the hell you need to have different?
Speaker 3:Because this is only printing, this is printing. If you are satisfied with printing two digits, why are you not satisfied with printing four digits? What is the problem with that? And this is one of the reasons why I said we had to stop supporting this way, because this is completely wrong. This is wrong for all of us. And this is the last thing I think we had in the last moment. We couldn't deliver, because if you waited our hotfix, even for hotfix, you know we need some time for applying all hotfixes. So Arthur did in the last moment he made PTE and sent to our supporting network. Just take this PTE and use it, because we want.
Speaker 3:We know what you are facing you as a partner, and customers, all of you, because many of our partners are customers as well, because you need to report 1099 as well. So you are user and partners and we did it the best way that we could. But this is not good enough, and being good enough is not on us, because we cannot be better, because we are dependent on IRS and, yeah, that's the way. So we wanted to make you know if this is a difference. Okay, you can do it easily without any support from Microsoft, because everything will be configurable, and so it was decision. Everything must be configurable. And so it was a decision. Everything must be configurable. Then what we need to have. We face people who want to check what they had last year. Now it changes, but if you remember, every time when you run, take new even I forgot what was the action, but take new for new year, that's it. You cannot handle it previous year anymore. You can handle only with one year. So, okay, this is the wrong. So we decided okay, let's, let's take few things. We want to have document so you can easily open. You can check for each of them. If you want to change something, you do not need to go to ledger entries. You have documents so you can change information document. This is one of the important things. Another is it must be configurable. So what does it mean?
Speaker 3:If you are submitting your 1099 electronically, you are allowed not to send on pre-printed forms to your vendors. You can use substitutes. You need to provide all information. We have on our original 1089 pre-printed form all information. But this is substitute and this is something that is allowed. You need to provide all information and you can report electronically.
Speaker 3:So we created a setup configuration form where we will provide we will continue to support in the future all updates if there are new forms, all these differences in the future. But if we are late for some reason we didn't see, you can easily add, you can change. This is very easy. You can just change form and say, okay, I want this form for box, this is the name and this is for where I will take this information, and that's it. And even for these notes, what does it mean? We have additional that you can add all these notes so you can easily put everything what you need there and you can print and send Then.
Speaker 3:What is more, we wanted to automate it and I got this idea on UG Summit two years ago, when one of the ladies asked me. We talked about how we can improve this process. I would like to send all these forms by email. But they said, but how I can pre-print on pre-printed forms sent by email? I cannot do it, but I found that okay, we can send this substitute. So I found in the red legislation you need to get consent from your vendor. So I cannot Microsoft if you want to be compliant, we cannot enable all vendors to be ready for receiving, so you need manually to click that this vendor provided consent that they want to receive electronic through email to get their 1099. So that is good. And then plus now, now there are some sensitive information. But what is again good in legislation they said you can hide four digits on tin. So you have in configuration you can hide, you can print as is, you can hide on tin, vendor tin, you can find on both vendor and your tin. So this is minimum protection, what we can provide.
Speaker 3:And now again, one credit to Kenny, because this is something what we will do, because a lot of improvement on PDFs. Now, one of reasons actually why we drive all these changes on PDFs was regulatory requirements, and we will. Now we have, with new way, a possibility to add password protection PDF. So the idea is to Now I cannot promise when, because there are a lot of things in the backlog but we are thinking to add password protection to this PDF, so it will be much, much higher protection when we are sending via email, so nobody can take still whatever and misuse this information. So we just need to see what is the best way, how to keep this password and so on, so on. We need to rethink it a bit more. Now we have platform enablement, but we need to rethink how you know what is the proper workflow, how to keep all this information the proper way. But this is just to understand how we are thinking, and this is much more about collaboration with us.
Speaker 3:We are not islands that I work in my job. Some other colleagues are working their job. There are a lot of collaborations between startups. We are looking who is working on what to make the best possible results together. It's all the time we do not see. You know I don't see when I need to deliver. I need to deliver. My name is a new feature. I don't think if this is the best for me, we need to think this is best for Microsoft.
Speaker 3:So, if my colleague has a better idea, okay, I will take you know this is better for him to deliver this because there are more value for business center than Microsoft for customers in the first place. So this is how we are working. So this is great example of collaboration. Actually, I mentioned a few of them during our conversation today, but this is something what will come in one moment. But let's focus what we have right now so we can send in a bulk. So when you deliver, if you have consent, you just need to send Okay, send, and system will send to all emails in the bulk. Then one more thing we can choose if you are using standard email, you have email address, but if you have specific email for sending tags, documentation, you can add IRS email. So if this is a different person, yes, you can add. If you didn't add this IRS email, system will use default email for these vendors. So there are some commodities, how you can use this bulk sending. But if there is no consent for all others, you can print normal print on these substitutes and then you can send by regular mail. So you have old way and new way. And now another part submitting to 1099 IRS 1099 form. We are working I said we are working Present continues To finish integration with IRS through IRS service.
Speaker 3:We had a lot of issues about certificates, about getting proper IDs. This is not easy. This is definitely not an easy thing. I expected we would do so easy, but there is nothing easy about 1089. So this still didn't finish.
Speaker 3:So now we have some security reviews, security issues with this A2A integration. So you know security is currently. If you talk about issues, this is issue number one all the time. So you know security is currently. If you talk about issues, this is issue number one all the time. So if we do not pass all these security bullet points when you create new functionality, we cannot deliver. So we are not so far technically to deliver, but we need to resolve some security issues there. So again, this is tax. This is tax. This is extremely sensitive every time we talk about taxes. So security cannot be covered with 95% or 98%. It must be covered with 99.99999, because this is not possible with 100%. There is nobody to say 100% is security, but 99.999 can be achieved. So we are currently looking at that. I hope in 2, 3, 4 months I don't know, I hope in 2 but maybe 4 months we will finish this last mile with integration. And now, when I say integration all the time there is.
Speaker 3:But this integration can work for SaaS users Because IRS allows to enable TIN for software. Only one TIN for this software, For this business central, I can enable one T so you will use actually Microsoft registration team and Microsoft certificate. You are sending your team, but integration team and integration certificate will be Microsoft certificate. Irs will not allow three, four or hundreds of different certificates per customer, so we must use our certificate. So it was a little bit more complicated part to deliver this type of certificate as Microsoft is providing the security channel and users will use. So for SaaS users there will not be a problem.
Speaker 3:Once we complete it you just need to go to click submit and that's it. You will track your progress. You will have some traffic lies there. Okay, traffic lies, I don't mean literally, but some kind of statuses. You will see this is submitted and then if for some reason, this is rejected, you will get that this is rejected. If this is approved, you will get this information back from IRS. So this is really I think it would be wonderful once we complete it and I really encourage everybody minimum who is working with SaaS. Use it because it will be really great. You can just click submit. System will submit, send via emails for all your vendors or, if they didn't provide consent, it will be printed and for IRS it will be submitted and you will get all the information. If this is good, good, approved, accepted, approved I don't know all statuses now.
Speaker 2:You want them to try it right, Like once the security passed, then people should try it.
Speaker 3:Yeah, it would be really great and I'm really proud of what we are doing. Okay, I will go back to some issues we have with all these things. So this is not everything sunshine. So we have issues. And on the other side, for on-prem users and work around in the meantime, before we enable this, a2a is you can download a disk file for submitting to FHIR system so you can download and submit manually to FHIR Again digitally submission. But you need to download this file and submit to FHIR. So this was a workaround for this year and to FHIR. So this was a workaround for this year and if for some reason, we do not finish until the end of the year I do not expect that but if for some reason we cannot complete it, it will be a workaround for SAS. But in general, I expect SAS users will use A2A integration. On-prem users will use download disk file and upload to FHIR. So we will cover all of these things.
Speaker 3:So now I will go back to some issues. Some of issues are completely different. Users and partners do not know how to use. Now I can point to Microsoft and I can point to partners. We delivered this functionality I think eight, nine months ago. I put a few times on Yammer to people please test it. And of course nobody tested. So now I say I can point to partners On the other side. I cannot point because you are not supposed to test our functionality. We are supposed to test, but you know this is bidirectional. If you want to see how it works, you need to try. You cannot learn how it works without trying Minimum with the sandbox, just trying with some data. But this is much more on us. So you know, I just said this is on both sides, but you know, all the time I expect this is on us.
Speaker 3:Probably we had to do something, maybe different, maybe where I see we are here in Europe we do not handle with some expressions. You are working United States when you are using some expressions with 1089, with IRS. This is natural in not in English, in US English, in US business English, for maybe we use some different captions for some fields, for some page. So some basic misunderstandings. Maybe we need to improve some parts. Then we created even these thresholds for some of them. It will be again configurable completely. But that means if you want proper to report, to have everything you need to configure every year, so you need manually to say every year. And then we provided more luxury so you can handle the different types of vendors people sometimes like, sometimes do not like and yeah, so we met all these issues. Some of them are real issues, some of them are just misunderstanding because people still didn't learn how to use it. And yeah, what we found?
Speaker 3:First, I received a lot of feedback and I have my folder in email, in my Outlook, with all this feedback and I said, okay. First, you know, every time you get feedback, positive or negative, this is feedback. And if you're asking me what I appreciate more, I appreciate much more negative feedback, because positive feedback is all the time okay. I appreciate much more negative feedback Because positive feedback is all the time. Okay, I know I'm good.
Speaker 1:People are less likely to give positive feedback too. It's people will typically give negative feedback over positive feedback, and the old saying I remember is a happy person will tell one person, an unhappy person will tell 10.
Speaker 3:Yes, yes, yes, spot on, and this is good. But what I want, if you have negative feedback, send it to me. Yes, okay, you can talk between you, you can talk, you can. Yeah, you can say that we didn't make a good job, whatever. This is not a problem, you know, that's it. If you didn't, we didn't. But I think you know feedback is the most important. Send it to me immediately, as soon as it's better, because if I don't get, I cannot improve. This is the same. You know. Whatever you know.
Speaker 3:Now I'm trying to talk, even if this is personally something you know. I don't know how to improve it. If I don't know for that, you know how to improve anything in myself. If you didn't say to me that I need to improve, so I need to know. Okay, sometimes I can conclude, I can conclude on my from my own and I know how to improve, so I need to know. Okay, sometimes I can conclude, I can conclude from my own and I know how to improve. But sometimes, even if I conclude that I need to improve, I will try to improve, but I will improve the wrong way. Yes, because I didn't know what is really painful for you. So please send me feedback. It doesn't mean I will do the same way as you asked. As you mentioned in the beginning, everyone has its own opinion and you cannot make one fit all, so there is no way to make it, but I will try to make something to be one fit the most, if not all there is no way to all but to fit the most of you. This what I'm trying to do.
Speaker 3:So result is we made we already made some changes in the meantime. Then we already have, if I'm not from four or five slices in our backlog, what we already concluded we need to improve, especially for create, not only for creating new year, but, uh, when you configure one company, what? What with other companies? Okay, you have Visa, but you need to. If you have 30 companies, you need to go 30 times one by one. So now we have we are working on some automation when you configure one company to say, okay, reproduce to another company. So we already got the feedback, and even if we didn't communicate publicly. So we have a lot of these things in our backlog. But based on all these feedbacks, conclusion is first we will have directions, we will have session end-to-end 1089, and first I plan to deliver only by myself. But then I found a lot of people on your side, a lot of people who are talking about that, who wrote about that. So I talked actually actually just a few days ago, last week, with Steve Jinsky. Oh, nice.
Speaker 3:He wrote a lot of things about that. Do you want to speak with me about this? He said this is maybe too long. No, this is not too late. I can add you as a speaker. So we will have a conversation because he's in the first place and if something is not good, you know I do not try to hide. This is what we talked earlier. So if there is a beer in the room, okay, let us know. Yes, we will talk together there with the partner so he can say okay, it was really painful to do this way, another way, so we will. This is first thing we will do.
Speaker 3:I wanted to have someone with me, not to make it easier. Maybe on the first side it looks easier, but in general it will be more complicated because I will have more challenges in this session. But another thing is, we will have a round table. We will have a round table about 1099. Let's talk openly what we can improve. So it doesn't mean this is wrong or not wrong. Maybe this is wrong, maybe this is not wrong. Never mind, this is a chance, even maybe, for me to explain why we decided to go this way, because sometimes this is easy. Yes, earlier it was easier. Yes, if you're asking me, when I first time use automatic car, it was so complicated for me. So complicated for me because I only use manual transmission and I couldn't die because I hit the brake with my left leg. Okay, you know. You probably do not know what it means because in the United States you're driving automatics, all your life I grew up with the manual.
Speaker 2:I miss driving manuals. Oh, okay, okay, okay.
Speaker 3:So you know but first time in my life I sat in an automatic. I took Reta cars in Seattle. Oh, in one moment I said, okay, I will Reta Cars in Seattle. Oh, in one moment I said, okay, I will not go for parking, I'll just pay them and that's it. But you know, this is so better. Now, if you talk about user experience, you don't need to take care, you just need to hit drive. This is much easier. But you need to change your mind. Okay, left leg is free, don't touch anything with your left leg. It's not clutch. So that's it. You just need to change approach. It doesn't mean that something is worse just because you used to use differently Correct, this is just something you used for 10 years. And now this is more complicated. And when I decided to buy a new car after some years, I decided I would buy an automatic transmission because in Europe, especially in Serbia, this is so rare. People are using mostly manual transmission, and my wife it was in the beginning. Now, okay, she will not listen to this podcast.
Speaker 1:Well, if you want a real treat, chris, maybe I don't know when you come to the United States, get a Tesla and use FSD and let the car drive for you.
Speaker 3:Yeah.
Speaker 1:Yes.
Speaker 3:Maybe I would try this.
Speaker 1:The FSD here. I use the FSD. It goes from parking spot to parking spot. I don't even drive.
Speaker 2:Yeah, yes, alexander. Good thing that you didn't drive a stick or manual in Seattle, because Seattle has a lot of hills and you would have a. It's a lot of work driving manual on hills. But, I grow up with hills. Yeah, and it's easy to right. Yeah, you can do it. For me this is really easy.
Speaker 3:This is no problem for me. But you know, this is what I wanted to say. Sometimes new is just new. It doesn't mean this is better or this is new. So you need to change your approach. You need to learn how these new things are working, and probably many of these issues are just because this is new. So I want to explain why we are doing the same, why we're doing this new way, new approach, because there are a lot of reasons. As I said, if you use old way, it will be painful in the future as well. So we wanted to change this approach and I know this is breaking change. So you need to switch to a new approach.
Speaker 3:This is one thing, and I want to explain in a regular, in a talk, not in a session. I just want to talk with the people to explain because you can raise the topic here why you did this way. Maybe I will get some good idea. Yes, we can change it. So this is not a round table.
Speaker 3:To explain myself why we are doing one way or another way. This is bidirectional. I want to get some ideas. We want to talk. Maybe I will explain why we decided to go one way, but maybe in this communication. Yes, we can go this way, but we can change for 2% and it will be much easier and better. So it will be a roundtable, absolutely open. We can talk about everything and we will see. We have enough time to complete whatever is missing to make it a really amazing functionality until the end of year. So I really want to have one peaceful December and January without stress. I mean for all of us, for our customers, for you as a partner and for my engineers, for me and for our support. I just want to have this business as usual.
Speaker 1:Hopefully next year you will have that Well, mr Alexander, sir, we've cannibalized a lot of your time. We really appreciate all of the information that you shared. I could talk with you for hours and hours about all these great things, but I do have one last question for you, and you had mentioned how great it is being a grandfather, mentioned how great it is being a grandfather.
Speaker 3:Did you feel life change after the? Your grandchild was born, completely? And this is, yeah, now you know talking. What is the best? Uh, this is the second. Actually, this is the third best thing in my life.
Speaker 3:I will start with paraphrasing Churchill. If I am properly paraphrasing, the best thing I did in my life was the moment when I proposed my wife and this is something what I really believe, and this is by my heart, because without her, nothing could be happening. So she is definitely my strength, she's my main supporter and only she knows what she needs to get from me. You know, especially when there are some hard days working and other things and I'm a really specific person, I know I don't want another Alexander with me in the same room very often. So this is probably the first good things I did in my life. The best thing, second, the best thing in my life that happened was when I became a father, because, wow, this is new life when you have your child, your own child. But again, third, the best thing in my life is when I became a grandfather, and this is completely different and I said, okay, now I will make all stupid things with him, but then, yes, I want to enjoy with him and I'm doing some stupidity with him, especially now he is three and a half. We can do many things together, but I'm not an irresponsible person. Only what I can do.
Speaker 3:In English there are good words. In my language we do not. We have only one word, and this is very often I try to explain. In Serbian this is not possible to explain, but in English this is very easy. I am responsible but not accountable. My son and his wife. They are accountable for him and that's okay. I was accountable for my kid, but for him I am absolutely responsible. I cannot allow that he will hurt himself, or not only himself, some other person. I'm really taking care about that. But everything outside of that we can make a joke. Yeah, we can do whatever we want and this is really amazing. Unfortunately I didn't have. This is a really bad thing what I will say, but you know I don't try to hide. My son know this.
Speaker 3:In my country we had really tough days, especially when he was born 1993, 1993, serbia, actually Yugoslavia is still in Guinness Book of Records with the biggest inflation ever in the global race. So really we had war times, we had hyperinflation. So in these days when he was a kid, unfortunately I had to work all day so I didn't have enough time to be a good father. I tried to be the best father I could. When I see results with him, you know I'm proud. Now I'm extremely proud what he is doing. So results are good but I wanted and I'm really sorry I didn't have enough time.
Speaker 3:It sounds really ugly, but I didn't have enough time. It sounds really ugly, but I didn't have enough time to be a better father for him. Now, even if I work too much, I have enough time minimum to be a good grandfather. So we are trying to spend some weekends to go to some spa, to go here and there. This year we will go together first time to summer vacation. So this is amazing, having him with you. I am three times younger than I am with him, so I can continue. Now we can speak one hour and a half only about this.
Speaker 3:No, we can catch up with you, so I will stop here, but this is amazing, amazing, that's amazing.
Speaker 1:I hear that often and it is challenging when you have children because you do have a lot of responsibility being accountable for them, so it is challenging. Sometimes you have to make hard decisions of working to be able to provide for them versus spending time with them. But when you have a grandchild it's different because, as you said, now, usually it's a little bit later and you can take the time with them. And the feeling that you get now, when you have that to me my thought was I'm done with life, like I've already done everything I need to do.
Speaker 1:Now I can relax and enjoy because it's like a weight has been lifted off your shoulder, like you have a child and now that child has reproduced to create another generation. So you did what you needed to do and now you can breathe and enjoy and go to the park. It's the same thing. I text my daughter recently about that and said, oh, do you want to go to the park? Right, because the baby loves going to the park. Do you want to go to the park Right, cause the baby loves going to the park? Do you want to go to the park this afternoon?
Speaker 1:Would I have done that when she was a little? You know, chances were probably not because of working, but it is a great feeling and we appreciate that. We appreciate all that you're doing for business, central, uh, the community and, with all the features and functions you're adding, the sustainability, and also all the great things you're doing for that other generation of yours with your grandchild, and I can't wait to talk to you more about this in a few weeks yeah, yeah, yeah guys still in three weeks, if I'm not wrong, in las vegas.
Speaker 1:So and hopefully you bring in a different cup.
Speaker 3:That's all I'll say uh, no cups, no cups. No, I maybe talk face to face. Why not cuffs? But I'm trying to do something different. But no cuffs anymore.
Speaker 1:Perfect, perfect, thank you very much. Have a good weekend.
Speaker 3:We'll see you in a few weeks and again, thank you for your time.
Speaker 2:We really appreciate it, you too, guys. Ciao, ciao, bye, take care, ciao, ciao.
Speaker 1:Thank you, chris, for your time for another episode of In the Dynamics Corner Chair, and thank you to our guests for participating.
Speaker 2:Thank you, brad, for your time. It is a wonderful episode of Dynamics Corner Chair. I would also like to thank our guests for joining us. Thank you for all of our listeners tuning in as well. You can find Brad at developerlifecom, that is D-V-L-P-R-L-I-F-Ecom, and you can interact with them via Twitter D-V-L-P-R-L-I-F-E. You can also find me at matalinoio, m-a-t-a-l-i-n-oi-o, and my Twitter handle is Mattelino 16. And see, you can see those links down below in their show notes. Again, thank you everyone. Thank you and take care.
