Dynamics Corner

Episode 349: In the Dynamics Corner Chair: The Future of Work - The Role of AI in Modern Workplaces

• Shawn Dorward • Season 3 • Episode 349

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🚨⚠️ In this engaging conversation, Shawn Dorward, the "World's Okay-ist Shawn," shares his journey in the dynamic space of ERP solutions. He discusses his transition from Great Plains (GP) to Business Central, the importance of effective speaking, and the future of Microsoft technologies. ⚠️🚨

 

🎧 Listen as we discuss:

✅ Advice for transitioning from GP to Business Central

✅ Lifehacks for public speaking

✅ The Role of AI (Artificial Intelligence) in the workplace

✅ The efficiency behind Copilot and practical applications

✅ How AI can help businesses identify and engage with valuable clients

✅ Where AI can enhance personal and professional development

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#MSDyn365BC #BusinessCentral #BC #DynamicsCorner

Follow Kris and Brad for more content:
https://matalino.io/bio
https://bprendergast.bio.link/

Speaker 1:

Welcome everyone to another episode of Dynamics Corner. I'm your OKS co-host, chris.

Speaker 2:

And this is Brad. This episode was recorded on November 15th 2024. Chris, chris, chris, welcome to the world's OKS. Episode of the podcast.

Speaker 1:

And I'm okay with that.

Speaker 2:

And I'm okay with that too, and who else is also okay with it is the amazing guest that we had the opportunity to speak with today, mr Sean Doerr. Hey Good afternoon, look who it is. Are you there? I'm here, hello. Hello how are you doing?

Speaker 3:

Did you just knock?

Speaker 2:

Did you knock on the door like you wanted to come in.

Speaker 3:

You were letting me in you gotta, let me in.

Speaker 2:

We're letting you in. I'm doing something very important, right now you have your Rubik's Cube.

Speaker 3:

I just threw my fidget spinner across the room. It was frustrating.

Speaker 2:

I just threw my fidget spinner across the room.

Speaker 3:

It was frustrating.

Speaker 2:

Why Was it making you fidgety? Yeah it was.

Speaker 1:

I thought I was supposed to help. I just said help me Depends.

Speaker 2:

I used to have a fidget spinner. I'd have it somewhere. I used to wear it underneath my hat. I'd spin it and put it underneath my hat and see how well I did I was waiting, so I did well.

Speaker 3:

So did you solve the cube.

Speaker 2:

Yes, I did sir.

Speaker 3:

That's impressive, very nice.

Speaker 2:

It's a little fun I take one with me everywhere.

Speaker 3:

Let's add some applause.

Speaker 2:

right there it's well-deserved Cue the applause. Oh, I guess we're not going with special effects. I forgot where that media bar is. We had it, but it's gone.

Speaker 1:

Post-edit, post-edit, yeah, post edit.

Speaker 2:

Yes, yes, we have a media soundboard that I used to mess with at the beginning, but now it's gone, right, well, it's not gone, I just don't use it anymore. The toy is worn off. How are you doing?

Speaker 3:

I'm doing great better than I deserve. How about you?

Speaker 1:

I'm doing well.

Speaker 2:

I like that better than I deserve, you know every time I talk with you, it's when you're one of those like I don't know what you're going to say and I don't mean that in a bad way, because you just always crack me up. So it's like you start saying something like my favorite is come on, give me more. You know, when you say something like that. But before we get into the conversation, would you mind telling everyone who's listening a little bit about yourself in?

Speaker 3:

the dynamic space vice president at SA Global, which is a Microsoft partner, and just somebody who likes to have a good time and share what I've learned about the space. I'm recently really excited about Copilot, but that's maybe something we can get into a little later. I have been in the space for 25 plus years and literally love every minute of it, and that's probably what. What keeps me motivated the most is I love who who is in our space, the people, the end users. I love working with Microsoft and the technology. And yeah, that's a little bit about me. I'm in South Carolina, I live in South Carolina and I like to fish.

Speaker 2:

What else Take long walks on the beach. No, hold hands in the mountains. I don't like to do that.

Speaker 1:

You like to fish like lake or Lake Salt water, okay.

Speaker 3:

I spend a lot of time on the lake, whether that's cruising around on the pontoon or fishing or water sporting with my family, but fishing is something that I thoroughly enjoy. Don't get to do near as much of it as I would like to, but that's just the reality. Small bass, Largemouth bass We've got stripers on this lake that I live on, so they can get pretty big, but generally those are for other people far better than I am. I'm catching a large amount of bass.

Speaker 2:

Can you take us out on the boat? Yeah, come on. Let's go the pontoon See the pontoon is the way to go because I see these boats, even out in the ocean or wherever, and unless you have a huge yacht, I think a pontoon boat would be great because it's flat and it's larger, so you could put a table, you could have more people and you don't have to like go around the curves and the seats and go around.

Speaker 3:

It's just like and just coast for us old guys, you can do all this stuff. You can do all this stuff, you can tube on it.

Speaker 2:

You can wakeboard off of it, you can fish, you can just relax.

Speaker 3:

I would work off I'd have a nice little desk during the summer many fridays um, where I am uh taking calls uh, while my, my wife is cruising us over to get lunch, or something like that.

Speaker 2:

Yeah wow, that's awesome. I'm coming to South Carolina.

Speaker 3:

The awards are fantastic yeah.

Speaker 2:

And I would like to say again, congratulations for your 2024 BC All-Star Award at Summit. Didn't have the opportunity to speak with you since then, but congratulations Well-deserved. You're now, I think, an All-Star in every category, correct?

Speaker 3:

Well, thanks, brad, not every, just two, but two is pretty remarkable. Congrats to you as well. We're in the same class 2024, along with David Laster Great company, that's for certain so pretty excited about that, very proud of it, and I appreciate you mentioning it Excellent, excellent.

Speaker 2:

So many things that I wanted to talk with you about, and one of them may start with one of the sessions of yours that I saw at Summit, which was the Excel tips and tricks that you had, and I thought you did a great presentation. And it goes back to the conversation you and I had. I'll never forget because I say it's the way I speak, but I said it was actually a good session and you looked at me and you're like well, you're expecting it to be bad bar was set clearly very, very low, I think no, no, no, it's it's.

Speaker 2:

I meant to actually not like I was surprised. I really enjoy your sessions and I appreciate what you do with those quick tips about. In this case, it was excel. Um, I think it was excel that I caught. I was at the business central. No, it's business central quick tips.

Speaker 2:

You also had the excel one but the business central one I also went to, which I thought was great and I thought the dynamic you had was amazing as well. I've become a fan of the duo presentations like the dual, the dual presenters, because I think it adds a level of dynamic to the presentations where you have multiple personalities and going into it um and different perspectives. Yes, yeah, and it was a great session. And how did you get into speaking and do you still get nervous?

Speaker 3:

Do I still get.

Speaker 2:

I know you do a lot of sessions.

Speaker 3:

Do I still get nervous? I don't think so. I think I get more. I wouldn't say it's nerves, I think it's more just my own expectations of what I'm giving to the community are really high and I wanted to. And it's not a chase of perfection, it's just I want people to find value. They're selecting, they're paying a lot of money to come to the event and they're selecting that time slot to come to something that I've put together. So I'm always just concerned am I giving the right content together? So I'm always just concerned Am I giving the right content? Am I organizing it in a way that people track what it is I'm trying to put together for them or with them? So not nervous, no, I have a fantastic time presenting.

Speaker 3:

That's why I keep doing it. That's why I do so many, because it's a professional satisfaction for me. I really enjoy it. I get a lot. Keep doing it. That's why I do so many, because it's a professional satisfaction for me. I really enjoy it. I get a lot out of it. I challenge myself to learn new things so that I can share new things. But knowing that folks are motivated or empowered to do bigger and better things and save time for themselves. I get a lot of dopamine out of that. Save time for themselves. I get a lot of dopamine out of that and it's a bit personal or selfish in a way, but it's a complimentary selfish because I know folks are seemingly enjoying it and the afterwards you know the whole presentation afterwards I always feel like you know I put, I put, you know, a lot of heart and time into it. I usually feel really good about it.

Speaker 3:

How I got started I don't remember specifically, but I remember going to a Jeep hug up in Seattle, very small compared to what things are today for the UGs, and I saw a couple sessions. John Lowther I don't know if you fellas know that name, but John Lowther was a sequel expert in the space on the GP side and he was very charismatic and I learned a ton from him and I always felt like I was leaving there kind of motivated to go learn more. And so there, there and started some of my, my, my desire to to kind of help others, but my speaking itself Kim Peterson, who was in charge of the GPUG at the time, had I asked a question during a session and then toward the end of the session I helped answer a question and she was in the session and she said you need to come speak. It wasn't an ask, it was a tell. And I was very nervous then.

Speaker 3:

You know what do they call it? Imposter syndrome was very, very real. That's still real, especially with some of this new tech. But after that first time presenting I knew it was over for me because I had so much fun and that was 12 years ago maybe or so, and that's how I got started in presenting and it just kind of escalated from there. I was an end user at the time, I was an end user of escalated from there. I was an end user at the time, I was an end user, an accountant, a business analyst, and that actually is what kind of got me into my consulting career and later on to where I am today. So presenting not only gives me a lot of personal satisfaction I know it seems to help the community but it also has been a blessing for my career and my overall career satisfaction.

Speaker 1:

Is that 2012? You were in Seattle Because I remember they had NavVog up here. We had the same, similar path. Then, sean, because I was also an end user and I'd answered a few questions during or after a session and I think it was Dave Weiser had come up to me and said you should speak. I was like, oh, I'll give it a shot. And then, ever since then, I enjoyed. It was Dave Weiser had come up to me and said you should speak. I was like, oh, I'll give it a shot. And then, ever since then, I enjoyed it and, like you said, it's an imposter syndrome. It's like man, what am I doing here? There's much better, smarter people teaching this thing, so yeah, that's awesome, it was 2012.

Speaker 3:

I think you're right, it was 2012. And it was my first one. I think there was like a Vegas one right before then and then after maybe Tampa and then Reno, some order like that. But yeah, that was 2012. Yeah, wow.

Speaker 2:

That imposter syndrome is real in a sense, and I also appreciate what you're saying about wanting to get the quality or feel like you're presenting the quality for the users. It is rewarding to present, I find.

Speaker 2:

It find and, like you, I feel the same. I spend a lot of time putting the content together because I know and feel the same that people are taking their time to watch something that you present and also for all these conferences they're. They're sacrificing a lot, sometimes monetarily, time-wise, you know, taking some time away from family or whatever. So to be able to have a little fun, I try to have a little fun while presenting some information that they hopefully can gain something from. You do a great job with these quick tip sessions, which I will always like, and I'll probably start stealing. I've always wanted to do some. I've done a couple online like 30 tips in 30 minutes, but now I saw how great you did. I'm just going to be Sean Jr. There you go. Just call me SJ. Sj, what tips do you have for someone that may be looking to get into speaking?

Speaker 3:

Well, I think it's real important to whatever you're talking about, whether that's you know, we talk about dynamics a lot but whatever you're talking about, it should be something that's natural and that you're passionate about, and that you can be yourself. When you're trying to be someone different or you know, prim and proper or buttoned up, and that's not you, if that's you, that's great. But when you try to be somebody else, it's not the same and it doesn't land to the audience the way that you you hope it would, because they they're there for the content but in maybe a weird bigger way, they're there for you, like you are. Their style, like attendees tend to gravitate toward individuals and their style. So that's my biggest tip is to make sure that, no matter what you speak about, that you're able to have fun, be. It's something you're passionate about and that you can be yourself.

Speaker 1:

That's a great tip.

Speaker 2:

That is a great tip, uh, and also you can be comfortable with yourself, because if you're trying to be something else, you get a little more nervous, and if you're not passionate or comfortable with the topic that, that nervousness will show through too. But if you can talk about it naturally, with the comfort, I think it's a little bit easier. There's so much. You mentioned gp. What. What is that gp thing?

Speaker 3:

good people good oh, there's a good.

Speaker 2:

That's a good way to put it so you started working with gp great Plains back in the day 25 years, so I think that was back when it was Great Plains prior to even the Microsoft acquisition.

Speaker 3:

It was. I started Great Plains about 25 years ago at a non-for-profit in Pennsylvania and I was in the accounting department and they were looking for somebody to volunteer sort of for this AS400 to this other accounting software transition and I volunteered and, as they say, you know, the rest is history. That's really what got me hooked into what we do. You know helping businesses. You know implement ERP solutions Because at the time the technology was really impressive. You know accounting software up until that point was you know black background or green or green background, very, very binary feeling, bitmap, dot matrix printing. You know very old feeling feeling and this was new with windows. And you know databases that you could build on and that was very exciting. So as an end user there, that was pretty exciting to be able to. I don't know if he has a dog barking or not.

Speaker 2:

She's going I don't hear any dogs. I hear it's just in your head I hear.

Speaker 3:

Is it in my head? Yeah, that's in my head. Uh, no, ups must be here or amazon, one of the two, the um. It was very rewarding and exciting because I didn't know this technology and I was given a chance to explore things that I wouldn't have been able to explore before, like using a sql database and writing sql scripts and those kind of things. It really wasn't something an accountant would ever try to do, and here was this kind of career path that was maybe that I didn't know existed, but it blended the two worlds together because I didn't realize my curiosity for tech was the way it was until I started, until I started actually doing it, um, and so I. I stayed, you know, as an end user for many years and then I ventured off, built my own business that I used GP Great Plains for as the foundation of that business, more from the back end and then eventually on to other businesses and consulting.

Speaker 2:

When did you make the transition to Business Central?

Speaker 3:

Well, I mean, I guess I'm, I guess I'm, I don't know. Let me think for a second. I guess if there was a time when, maybe about 10 years ago, where I was feeling a little a board may not be the right word, but you know, I wanted to, I wanted some new challenge, that I'll say that. I wanted a new challenge and the organization that I was working for was purely gp um, you know dynamics, gp at the time, and I had decided I wanted to stay in this business. You know where I'm blending accountancy and business consulting with technology. So I looked around. I hadn't even heard of Navision. Actually, maybe I heard of it a little bit, but so I started to learn nav, kind of on my own.

Speaker 1:

Oh yeah, to stop over that, stop over it. You stopped over at nav, stopped over.

Speaker 3:

And it was a different. You know it's a different world. But I started to learn nav and I thought you know just kind of. I would try to.

Speaker 2:

You thought it was better than GP.

Speaker 3:

I definitely did not think that. I definitely did not think that you know, you're trained.

Speaker 2:

You do.

Speaker 3:

today, though You're trained, you're trained, you know. What you know is always going to feel better until you know something else thoroughly. But I, I did. I did learn nav and then one day, maybe about a year or two into that journey, I was at a, an event in anaheim, california, and um microsoft came and they presented I think they even called it like the new gp or something like that, and it was project madeira and I remember that madeira back in the project green project madeira I sat there in that room filled with you know 50, 60 gpers, and I saw this on the screen and I was like holy cow, I know what that is and that's nav.

Speaker 3:

and I felt like in this moment like wow, did I, did I stumble upon something great here by kind of getting myself a head start into Nav as a GP person? Certainly the Nav people already knew this product, so it was just good fortune. I think it wasn't planned. I'd like to say it was planned, but it wasn't. And that is where I really started. Once it became aware that Microsoft was putting Project Madeira out and Net and a vision in the cloud or whatever Microsoft Finance, whatever they called it at the time, my employer at the time was welcoming that change. So it was kind of like I could. I could step out from the dark and and say I know a little bit about this and we built a nav. You know, then nav practice along with it.

Speaker 3:

Excellent, that's probably about eight years ago, I think.

Speaker 2:

So are you still working with GP today, or are you primarily Business Central?

Speaker 3:

Well, we certainly have. I certainly work with businesses who are using GP. At the business that I work at, sa Global, we have a GP practice and we've got a GP customer base and we also have a separate practice for Business Central with the Business Central customer base. So we definitely support GPs often in the future, as long as they find it valuable, but we're also, you know, giving them the education and the exposure to what Business Central is like, because it's a remarkable tool, as you both know.

Speaker 2:

Oh, business Central. It's a remarkable tool, as you both know. Oh, business Central. People think I'm in a cult when I talk about Business Central and the community and how great it is. You're in some sort of cult or something I'm like. No, I'm just, I'm like you.

Speaker 2:

I haven't switched products, but I made a career out of working with Navision whatever name you want to give it up to Business Central. But as we're talking about your journey from GP to Business Central and you have the opportunity to work with customers from both GP and Business Central technologies, obviously everybody's aware of the announcement that Microsoft made just prior to Summit in October of 2024 about the future of business, excuse me, about the future of GP, the future of Business Central.

Speaker 3:

Careful careful.

Speaker 2:

Well, they also make announcements about the future of gp, the future of business central great, no. Well, they also make announcements about the future of business central being amazing and everything that they're going to add to it. But those customers that you know I ask this question often, but I I like to to ask it from many different uh sources. I guess you could say that work with both GP and business central. A customer that's looking, now that they they realize that GP does have a horizon for when the support for will end for it with the updates and such, not necessarily wouldn't be able to use it still.

Speaker 2:

But just, you know the there is clear literature now saying, when you know basically GP is going to die, I'll just come out and say it. I won't try to be nice, I'll be authentic, like you say. End of the line, end of life, goodbye. What advice do you give or would you give to someone that has GP and they're looking to go for their next product? Is it an easy? You know? I ask, like, how is the line from GP to Business Central?

Speaker 3:

Well, the advice I would give folks is I think it's great that Microsoft has committed to a transition date, to an end of life date. It draws a thick line in the sand and it takes away any kind of confusion or other ways that you can kind of say that message. It is real, it's. The reality is that microsoft will stop supporting it, um, in a major way, in 2029, september 2029, and with that, I wonder if I'll still be here then yeah, yeah I mean that's.

Speaker 2:

You're tired about that's. Five more years I'll be.

Speaker 3:

You'll be here.

Speaker 2:

I'll be at Costco. You'll be at Costco.

Speaker 3:

Well, I'll come by and see you on Sunday. My advice to people, to businesses, is to start your planning process immediately, if you haven't already. The urgency that you have is to start planning. The urgency isn't to get off GP, but as a business, you really have to look at this as an investment, a capital expenditure. This is something that you're going to be trying to preparing for the future and, just like you've invested in GP, you now have to choose a new product to invest in, and when we look at the plethora of options out there in the space, I think to me it's a little bit of a no-brainer, because I happen to believe in the Microsoft messaging and the Microsoft stack. I think when we look at options out there, microsoft's interoperability is the key to a connected business strategy for the future. So that's my advice is to look at your options, but to start with Business Central. If you're a Microsoft shop and I think there's definitely good reasons for being one Business Central is a very mature, very robust accounting software, erp software, with all the hooks into the entire Microsoft stack. So you are, in a way, following a future-proof plan, and I think that that's what people organizations really need to do At some point not too long ago, we took this specific shift from annual kind of maintenance or renewals to subscription.

Speaker 3:

The whole world went to a subscription model. Not that we're obligated to do so, we just seemingly elect to do so. And then businesses have built their revenue streams around it and even you know, valuations are driven based upon how much of that monthly RMR you have, how much of that monthly RMR you have. In this way, by going into Business Central, your predictability on what your expenditures are over time is relatively static and you have the time so you have about five years to kind of build that nest egg for this investment. As you make the decision of when you're going to go, whether that's five years or three years, some folks you know we're working with businesses today who are, who quickly picked up the phone and said, ok, microsoft said it's time we're going to, we're going to, let's start doing discovery. So you know we've got three right now who are, who are in the process of moving, who weren't before the announcement. So there's definitely influence from Microsoft in that way and Microsoft being the super small company that they are, they have a lot of influence.

Speaker 2:

Five years sounds like you have a long time, but in reality it can sneak up on you. So at least to start planning is important, right, it doesn't mean you need to jump and be, you know, reactive today, but at least you have five years to start planning, because it does take time to go through a migration to a new system, does take time for training, does take time for testing. So you can't wake up one day and go, oh, I want to switch tomorrow because I need to switch tomorrow and your team has to be prepared.

Speaker 3:

There there's always this conversation that the consultancy has to be in place and what what this new system is going to look like.

Speaker 2:

But your internal team has to be prepared for this transition, as well absolutely no, that's, that's, um, the extremely important with with gp and business central. How how different are they? Like I've, I've always had this dream to talk to people who are going through the process, or even to see like a left and right. You know, in business central we call it customers and GP, we call it aliens, right. Or you know, we call it bank reconciliation and business central we call it this and GP. Just to help pave the way for someone who wants to make a translation, a transition, excuse me, have some sort of translation so that they can understand that the business processes may still be the same, not to say that I'm always adverse to mimicking exactly what someone does today, because you can also take out some efficiencies that you gain by using a new system. But how similar are the two?

Speaker 3:

Well, the business process is the business process. It doesn't matter what your tool is. So all these tools are designed to accommodate the business process and the accounting methodology, right? So all that vernacular, you know, we don't call them aliens anymore, we used to. All that is, you know, pretty much the same, you know, maybe, maybe there are some little differences here and there depending on your, your geography, where you're from. They're the same.

Speaker 3:

There are a few things that you can't do in business, very few that I'm aware of, that you can't do in Business Central, that you can do in GP, but those things are very low, lowly used in GP to begin with, and that's probably why they're not part. But if you dig into that a little bit further, how different are they outside of the vernacular, outside the business process? They're wildly different. They look very different, they act very different. You have different ways of reporting data and different ways of filtering data and building your lists and those kind of things, but in the end it's just a database with a UI over top of it that's going to accomplish your financial systems. The biggest difference between the two, I think, is the UI, and that in itself is a lot for an end user to overcome. You know, if you just like now, I'm sure it's the same for Nav, you know. But accountants have built their career around you, know their profession through accountancy, but a lot of it comes from their ability to use the accounting software right.

Speaker 3:

I'm an expert in GP. Hire me before somebody who only knows QuickBooks. That's a very real thing. You know, gp would be the number one thing on an accountant's resume when they're going for a job interview. So that change for someone is it's not easy.

Speaker 3:

So that change for someone is not easy, you know, even though the business processes are the same, it does take time and it takes a commitment, just like what it does for us as consultants to learn new tools, it does for those end users. Is it achievable? Yeah, most certainly. In some ways you have no choice but to learn the tool of choice and it really gets easy if you break it down into user scripts or you know business process flows. If you look at it in a micro level, it's not. It's not that hard to pick up. But having a valuable consultant who knows how to do that, I think that's one of the things I take the most pride in for my team is we are GP experts and BC experts. So when we're moving folks into BC we say okay, you used to do this in GP this way, this is how you do it in Business Central and that really resonates with them.

Speaker 2:

I think so because that's where they get the comfort, because to a user, as you had mentioned, it's their livelihood. In a sense, because I know my process, I know how to do it, I can do it properly. And in a sense, because I know my process, I know how to do it, I can do it properly. And now I have to learn something new and I may not do it right or do it well. So to be able to have that comfort of knowing how to translate it, I guess you could say is important, and that's what I was always wondering, if anything ever exists. I've never used GP. I've seen some screens here and there.

Speaker 1:

So I really don't know myself uh too much about it. But you know the way I look at it too. It's like. It's like driving right, like you know how to drive, um, but you're just getting a new car. You know, things may have changed a little bit. You got to figure out how to turn on the radio and and connect your phone you're absolutely right, it's a good analogy. Just, you're just driving the same way.

Speaker 2:

It is, it's, it's's it's funny how that works too, because I remember when individuals, when you, they made the shift from the vision, which was the classic client, over to the roll tailored client you can even just say Microsoft Dynamics, nav it was one of those things like, all new customers loved it. They're like this interface is great, it's like office. And then all of the Nav, visionision, NavVision, the NavVision customers I sound like everybody else, the NavVision customers they all hated it. They're like oh, I'm so used to this, I'm so used to that. But it was the same product, right, with more features and functionality. So it goes to show that the challenge of the new interface Look, chris has a dog. Now too, everybody's with their dogs over here.

Speaker 1:

Yeah, he always shows up from time to time, so I had to mute myself because he, would, you know, shake. And yeah, we're just gonna call this the dog pound from now on right, it's no longer dynamics corner podcast.

Speaker 2:

It's like the dog pound everybody just bring your dogs on. I'll never bring one on, but you know you can bring them on um with that. So also you have another fancy thing. You have this life hacks website. You have so many fancy things for me to talk to you about you are fancy. Now you're a fancy man with a pontoon boat. You really should have a celebration in South Carolina where we can all go out on your boat by the way.

Speaker 2:

Plan something. We need to have an event in that area where we're all in that area, I'd go fishing.

Speaker 3:

Let's go.

Speaker 2:

I would love to go fishing.

Speaker 1:

need to have an event in that area, where?

Speaker 2:

we're all in that area fishing let's go. I would love to go fishing, so awesome. Let's go. Do you cook, do you do you catch and release, or do you eat?

Speaker 3:

I'm catching, release, um, there's, there's a lot of boats on the lake and I just don't trust the, the, uh, the mercury content or the oil, you know, like the water, I'm a little apprehensive there. But catch and release and uh, we have a blast. Yeah, we have a blast well, that's good.

Speaker 2:

Well, we have to. Is anything going on in south carolina?

Speaker 3:

I mean next to never, but um, but we can, we can, we can make an excuse.

Speaker 2:

Charlotte's not too far away I see we were just all up in charlotte had I known? Had I known then what I know now? Yeah, I don't know if october is a great time.

Speaker 3:

We want to do you know, maybe a little more. Uh, may, late may, and memorial day is a great time.

Speaker 2:

Uh, early june springtime yeah, see, they need to do a like what's in may, dynamics, con dynamics, con needs to go to south carolina in may. We'll talk that way we can just make a, we can make a pit stop, uh, at sean's house there we go, or sean's boat lake.

Speaker 2:

Count me in, though if it does show up in south carolina, just reserve me a spot on that boat. There you go. Uh, you, you also have a website as well. You do a lot, right, like I said, a lot of fancy things. You have a website, and I love your little man that you had at summit oh, the world's okayest sean.

Speaker 3:

Yeah, yes, yes, what's the world's okayest?

Speaker 2:

sean yeah, yes, yes. What's the world's okayest? Sean.

Speaker 3:

And tell me a little bit about the website that you have. Well, lifehacks365, that's the website, lifehacks365.com. That's kind of all the session. Generally, all the sessions are trying to be a bit more of small bits of bursts of information and the idea was that I would write about these tips. You know, maybe life hack number three was this and I would present about it in the session and give folks kind of an easy on some old GP stuff and some Business Central stuff. I remember writing my first Business Central blog in the middle of a Business Central boot camp. I wrote that blog because I was like I can't believe all this learning I've done about NAV, which told me that there was a limited number. It said there was only. You're only allowed to have eight dimensions is what I was learning. But then in this boot camp I learned that the dimensions are unlimited.

Speaker 2:

So I wrote about that Um and it's still, you should have been paying attention to the bootcamp.

Speaker 3:

Yeah, I should have been just to let you know.

Speaker 1:

I was well, you got to jot it down.

Speaker 3:

I was paying so much attention I actually went to it twice. Um, it was very good, um, but it is my most uh, my most read business central blog. Uh, blog about dimensions, because it's a misunderstanding that there's a limit to how many. But I generally use the Lifehack site now for promoting where I'm going to be speaking because that's where a lot of the content is coming from and sharing videos as well, and there's a little carved out little section that is called. It's under the co-pilot section.

Speaker 3:

They're called the world's okay sean and um, the world's okay sean is um, basically my self-deprecating way of describing this journey that I'm on. I love the character and the name actually comes. So I I asked my family, I I always do my intros. You know my professional title, my, my hobby title, which is my mvp, I think. And then I wanted to say more about my family and I was like you know what could I use as, like, this description for myself? Like I'm not saying you would say this is to my children, I'm not saying that I would put on their world's greatest dad, because everybody thinks they're the world's greatest dad, but what would you? And without missing a beat, my daughter said how about world's okayest sean? And I said, okay, that's really awesome, um, and I'm gonna use it. And so they got me a mug that's's awesome World's.

Speaker 3:

OK Sean.

Speaker 1:

That's fantastic.

Speaker 3:

But that's the World's OK. Sean is the little character is made by Copilot. I made that guy using Copilot and that's what this is all about. That journey is all about talking about my journey with Copilot. So when I started, the whole idea of AI is something I'm very into. I'm very excited about it. I'm not super nerdy, I don't know how it works. It's probably one of the few things in my life that I have conceded that I don't need to understand how it works because it's just too big for me.

Speaker 3:

But I love taking advantage of it and taking it to another level and I wanted to use CoalPilot.

Speaker 3:

So I use AI in my home life for my car and in my home, but I wanted to use it more at work and it was just seemingly overwhelming how to get started to me, and that's why I started this little journey, just sharing with people how I got started, what I'm learning and maybe some tips and tricks along the way.

Speaker 3:

I'm doing a little podcast called Copilot 101, which is basically the very, very low entry information for folks that help give them a head start when they open up these tools, and then I'm looking forward to doing more with it because I really want to talk more about what I see as the benefits of Co-Pilot or AI, in the workplace, and I think you know this is an indisputable evolution that we're in right now with AI, and we're all a part of it. So there's going to be varying opinions on how you can use it in the workplace, and I'm happy to share mine, as I see businesses start to try to use it, whether that's for teams or even more robust things you know. So it's pretty exciting. That's what that's all about, and I just started about six weeks ago or so and got quite a few fun things up my sleeve and some guests along the way to help make it a little more entertaining.

Speaker 1:

I I'm curious what, what would be your? Uh? What did you use copilot for? On your personal side of things on, personal side.

Speaker 3:

So I use ai on my personal side like, um well, copilot in general. I'm not you, I wouldn't say that I'm using copilot for anything on a personal level other than image generating. Um, you know, with on the designer the designer in dally 3.

Speaker 3:

Okay, um, but I'm using ai. You know, um, I'm using ai. Well, my car and my tesla. Tesla is self-driving, so I take advantage of AI there. I certainly use AI in my home, so predictability or results from the weather to change some of my IoT stuff, among other things. We use a little bit of it in our work, but that's increasing. But for the most part, coalpilot is just for work for me. For the most part, Very cool.

Speaker 2:

I like the concept of sharing your journey because others will go through the same process and it doesn't always need to be technical. That's one of the things I learned when I share information or I have presentations or content that somebody's always in the beginning. If you're doing something, that's is you know, to lack of better terms simple, so someone will always be at that stage of their journey where they need to start, because everybody needs to start somewhere. So if nobody puts out, you know content that's from the beginning and it's always this high tech. You know, overly complicated I don't want to say overly complicated, but like detailed, technical, yeah, complicated, I don't say, over the complicated, but like detailed, technical.

Speaker 2:

Yeah, thank you, I can't speak. It's friday, so we're not supposed to record on friday. That's right, we made an exception for because I I mess up everything. But yes, because it doesn't need to be too technical. And one you have a tesla. That's amazing. Once you drive a tesla, I don't think you can ever go back to another vehicle.

Speaker 2:

Yeah, yes, it's very challenging to go back, and even now with the fsd and how great the fsd is that it's difficult to go back. And I can honestly say for gas vehicles. I can't tell you how many times I've gotten out of a gas vehicle. I've gone into the store and forgot to shut it off all the time I've gone grocery shopping and came out my truck was running and I can't believe.

Speaker 3:

I'm like, what the heck did I just do? Um, I've also, I've also I've had a few near misses in the in my truck, um, where I was just expecting it to, to make a turn um yes and I have to remind myself, not in the tesla. My wife bought me a little thing for my dash that says this is not a tesla. Um, it's just because that's funny.

Speaker 2:

It sounds like you have a great family over there and it sounds like we're learning a lot about you, about you know the world's okay, sean poke fun at each other for sure that the tesla will spoil you.

Speaker 3:

uh, it's been a journey for sure. I mean, that's part of what I was talking about with ai, like we talk about co-pilot being able to do these things like receive an email, check stock order, stock, build a you know an assembly order, maybe even fulfill an order, ship it, put it on the dock, et cetera, and that would probably terrify the life out of anybody who's in that business process right now. And I relate it to my journey with full self-drive. When I first started I would never let go of the wheel. In fact, I felt certain it was going to drive me into a tree every chance it had. And now like it literally, you know, three years later, four years, almost four years later, it will take me from my driveway and park at CVS where I just get out, go in, get my prescription or whatever, and I never would have just gotten into that car new and let it do that.

Speaker 3:

I had to get myself prepared for that change and that's exactly the same way I envision professionals having to cope and adapt over time with Co-Pilot in their workplace. So I really appreciate that part of me unexpectedly with the Tesla because it definitely was a maturation process, not just for the AI but for me. I had to learn to do things differently. Clearly, now I make more mistakes than the car does now. Right, and you could apply that to what we would expect, I think, for ai in our workplace that it may seem weird, but it won't be long before it is performing better than you are today I, I like, I like, I agree with you and I can't wait till the world of robo taxi and all full self-driving vehicles, because I trust the Teslas more than I trust people driving For sure.

Speaker 2:

You know, with the Tesla, with the FSD, and not to turn this into a Tesla conversation but I agree with you. When I first started with it, I would hold on to that steering wheel, my feet would be on the gas or the brake just in case, like constantly, like I get cramps from it. Now I'm so relaxed Like I look forward to maybe having a five-hour drive so I can relax.

Speaker 1:

Yeah, exactly, we just had talking about Copilot. We just had Tesla. Brad and I were there and somebody had turned on the summon and seeing that in person was mind-boggling. And now I have summon as well, but I'm too afraid to even try it.

Speaker 2:

But seeing it someone else do it in front of us, it was the wildest thing to see there's nothing like peer pressure when you have a nice tesla in a parking lot and you're at the other side of the parking lot where you could see it, the full visibility. Full visibility of the vehicle the entire time, like it was supposed to be. So this wasn't one of those like, oh, we're going to go down the street. It was just at the end of the parking, parking, parking lot, like it was one of those paid parking lots and we just, you know, gave the individual a lot of peer pressure, saying, ah, try it, turn it on, try it. And let me tell you that was the craziest thing to see.

Speaker 2:

Is that car back out and pulled up to the individual even to the point where it put, pulled over to the side of the, the central way of the parking area, put on the hazards, opened the door and he got in and left. That's amazing. It was, and there was a vehicle behind the vehicle as well.

Speaker 1:

That's why he pulled over.

Speaker 2:

I don't even know, but it was amazing to see. So I agree with you. I think you know.

Speaker 1:

It takes time.

Speaker 2:

AI should just be embraced as any other tool to help somebody complete their job and, as you had stated, I think it would just be able to do more and more. And that's where I like what Microsoft's doing, like the specific agents for Business Central and they talk about all these agents that are coming out and having an agent for each function I think is a great idea, and then you have somebody just manage the agents, instead of trying to have an AI device that's all-encompassing.

Speaker 3:

It's fantastic. So what a great time to be alive right during all this change, to be able to see it is is it's remarkable, really is is there ever great?

Speaker 2:

is there ever a time that it's not great to be alive I? Mean I think we've been changing for a long time without electricity or you know those things.

Speaker 3:

I don't know, but I'm sure. But I'm sure in that moment it felt great to be alive.

Speaker 2:

Yeah yeah, that's. And people can look back and say, ah, those guys actually had to get in the car, yeah, and get gas and put it on, and sean says it's just like the way people ask us now like you know that, you know like people actually have to go to the phone booth and put a card in to make a phone call that's wild that is.

Speaker 2:

I remember when cell phones were invented with that as well, or you had to wait once a week for your TV show to come on and you could only watch one episode of it.

Speaker 3:

Those are things that you just take for granted that they exist now, and it won't be long before we're taking for granted that cars literally just drive themselves.

Speaker 2:

I don't even think we'll have vehicles. I do believe there'll be a point where you don't need them and you just have something. Come pick you up and take you. The only challenge I see would be like if you have to go to Home Depot and pick up something.

Speaker 3:

Now everything gets delivered right Delivered.

Speaker 1:

That's what I'm saying. You're getting less and less because you get things delivered through amazon and then so they would have robo delivery people.

Speaker 2:

So if I wanted 20 bags of mulch, the robo delivery person would just show up with my 20 bags and drop it off in the driveway why not?

Speaker 1:

yeah, because you have optimus now right On top of that. I like this.

Speaker 2:

Things are changing. I like this a lot. It's great.

Speaker 1:

Sean question for you. So when you're starting your journey in your co-pilot studio, what was the first thing that you tried to kind of play with? What did you build?

Speaker 3:

I guess I would say Well, you mean with co-pilot studio. Yeah, I would say Well, you mean with Copilot Studio? Yeah, I immediately. I immediately tried to build something against our HR policies. That was the kind of the easy thing. You know people asking all the time when's our when, what are our holidays? You know what's our PTO plan? That was easy. We've tried, we're trying to, I'm trying to build something on a personal level against, against my website, to make it easier to find things or just get answers not findings, but to get answers based on the content. So, but? But the first thing that I tried with Copilot, with my M365 license, was everything in Teams and honestly, I would. I couldn't live without it.

Speaker 3:

Right now, I use Copilot in Teams. It's an extension of me now. It's part of my methodology for leadership, part of my methodology for accountability, whether that's meeting notes or transcribing future agendas as follow-ups. It's fantastic for that. I absolutely love it. Also, I don't know about you guys, but I get.

Speaker 3:

I get overload on, you know, email, communication, chat, all these things. So when you take time off, I just took some PTO two weeks ago, came back and the very first thing I did when I sat down was co-pilot. Tell me the 10 most important things that I missed last week. And I immediately start with that. I don't even look at the emails, I start with that. And I was able to find myself managing those higher priority things with that much ease. Is it right all the time? No, but guess what? I make mistakes all the time too. It's more accurate than I am, so I use that same thing for the chat all the time too. It's more accurate than I am, so I use that same thing for the chat. You know, I come back from a few days, and when I go on PTO, I uninstall Teams from my phone. I don't even turn off.

Speaker 3:

I just literally uninstall it Smart and I turn off my account for email as well.

Speaker 1:

But when I come back, I've got, you know, hundreds of Teams, chats, and I just I use Copilot to tell me, tell me the three most important things I missed from this person, from this person, from this person, or summarize that helped me so much on the summarization, because I had, I had to take over a project and I have no clue and I would have to read all those notes and I just had copilot summarize past, past meetings and notes and identified what the action items were to reconcile what was outstanding and I'll tell you I didn't feel stressed out at all, it was a pretty smooth transition. Those stuff, those small stuff that have a big Sean hit it right there those emails.

Speaker 2:

And when you go away and you get a lot of emails because everybody CCs everybody. I love just taking the group saying summarize this Can you imagine this?

Speaker 3:

time where you're on a meeting, just like we're on a meeting now and you say so, there's the three of us. But instead of us doing something, we'll just say Co-Pilot, can you please add to the agenda? Or, co-pilot, can you bring up the blueprint for this project? Or Can you bring up the blueprint for this project? Or copilot, can you bring up the project plan? Like, being able to interact, like that, that's, that's a very real future for us. I can't wait for those kinds of things. So, right now, it's like, um, it's like we have to ask copilot to do everything. Like, um, my, my CEO, uh, said to me one day it's like you're you have to rub the genie out of the bottle for cold blood.

Speaker 2:

I thought you were doing a Borat on me for a second. I had to re-hear that.

Speaker 3:

But we want it to be more proactive and I can't wait for those kind of things. These agents are the first step in that journey, which is crazy, and that's why I started this world's okay, sean journey, because I really don't want to fall behind anybody here in this. You know, I encourage you not to fall behind. This is, this is the, this is the future, and that you can't argue that. I don't think, and if you're, if you have time left in your career, this is going to help you in in more ways than you can possibly imagine and you will pick up your task, I believe, and not too far down the road. You will start your tasks from the end result of some agent, rather than the initiation of somebody emailing you or something like that. You will start at the end of an agent's responsibility and maybe even hand it off to another agent when you're through with it.

Speaker 2:

That's where I see this and it goes with what you said. And it's like I see it. You come in in the morning, come into the office or even come home and Copilot will tell you what you need to do or what had happened. You come home and, oh, you should check this. It's just going to tell you what you need to do or work. It will come in and give you a summary of oh, there's an issue with this, or make sure you call this person back.

Speaker 1:

And those co-pilots. Studio Sean, you had mentioned about you know creating HR. You know, coming from the power platform conference, that's the first thing I did as soon as I got back in the hotel room. Is the HR being able to feed you know the information? That's common questions that typically people ask you know, do they do they offer benefits? You know how do you do reimbursements and all of the stuff that you typically have to search or ask you know, hr, how to do that.

Speaker 2:

Now you can just ask co-pilot no, no, I think the most number one. I think the number one question or the most popular question would be what are my holidays? I bet you any HR co-pilot if they kept track of the questions, I bet you that would be number one everywhere, because that is one of those where I think everybody forgets, because you know, what holiday do you have?

Speaker 3:

In a weird way, it's actually a bad example, right, like, like, if you think about what we want ai to do, the hr assistant that I started to try to build is really just a, a prescriptive response to a type of question. Like, if somebody asks this question, answer this and that's maybe that's ai, but it's at like the very bottom of its capabilities. Right, we want, we wanted to do so many more things and be able to and be able to compare and contrast some education system that it has, whatever its foundation is, whatever it's grounded on. Like that's where I started. It's not really like, that's not really a good use case for co-pilot. It's a super simple entry point, but you know, co-pilot and AI in general, like we wouldn't want AI in the Tesla just to tell us when it was time to charge the battery. We wanted to do those things and make decisions for us, not just answer the questions and those kinds of things.

Speaker 3:

So I challenge myself with this. Like it's really difficult. Like, what can ai do in the workplace? Um, and we're seeing kind of some of the pattern come from microsoft with the sales order agent for business central. Those are easier things, but maybe the real answer is in like what we used to call machine learning, you know, when we were trying to be predictive in our ordering and what we needed to order based on market trends. We just weren't ready for those kind of things before. Maybe we're a little more prepared for that kind of business change now, perhaps. See, it's a curious time.

Speaker 2:

It is. I like the way that you phrased it and comparing it to the tesla, because it related to me, because, like you said, you don't want the alert just for the battery. Although it's great, it's cool right right the reality is you want to be able to get in, put my destination, forget about it and then get out of the vehicle when you get there and who?

Speaker 3:

who thought, think of all the things that you think ai can't do in a business. And and then just say, well, maybe that's wrong, because who thought seven years ago, cars would drive us around? And if you don't drive a Tesla or you're not aware, I mean this is happening to the millions of miles all over the country, all over the world, every day, in a remarkable way. If you haven't seen it, it's amazing. And so if we think we can't use AI at work, I think that that's just wrong. We just haven't opened up our mind to what is possible with this artificial intelligence era.

Speaker 2:

And I think it will come a lot quicker than most people think, because I do have conversations where, all over the board, you made a point. I didn't want to say embrace it, because there are some that think it will fall by the wayside. I do think it will be commoditized, where everybody will have it and it will be able to do some great things in a sense. So it will no longer be like that great shiny thing. It'll be just almost like the equivalent of being able to plug in a device to an electrical outlet because the electricity is just there. It's not a novel thing anymore. It becomes just so commonplace. But I like the way that you thought of the approach of don't put limits on it, based on today, because you go back to that. I'll tell you that Tesla is amazing. That thing goes around rotaries, that thing goes to four-way stops. I don't even know how it does it all Like if you really think of what it has to do, and I can honestly say I think it reacts quicker than a human yeah.

Speaker 3:

In some cases, yeah, the decision-making is quicker.

Speaker 2:

It's amazing when you actually think about it, but I almost feel, like I said a few moments ago, it's safer with AI in the vehicle than without it today. You know, maybe when it first started there were some questions or problems with it, because even if you look at the cases of where there's a hazard, let's just say, something runs into the road quickly, whether it could be an animal or you know. You know something else that pops into you who has a faster reaction time? Because how many people are driving are tired, how many people are driving are distracted or they're daydreaming? In a sense, right, the vehicle is, like, always alert and somebody can jump in front of a vehicle by accident, with or without AI, and still have an accident. You know it's. It's not the ai that's fault. I think the ai is um a little more reactive. I don't know, but I agree with you.

Speaker 3:

I think in the workplace we're just starting we're just starting and it will be as generations turn. It will be, it will be expected. It's already sort of expected, right like when you you. So if you write something and you say, oh, I use ChatGPT to start, nobody goes, what's that? It's already expected to be part of that. You know writings, People are already thinking that.

Speaker 3:

And the generational folks, you know the younger folks who are coming in here. For example, my granddaughter is five by the time she drives. She won't know a world where cars don't drive themselves, and that's not very far away and the workplace is no different. So when you have new folks coming in and they say, wait a minute, you have to manually reconcile your AP to your general ledger account, it doesn't just do it. What do you mean? Just do it to your general ledger account? It doesn't just do it. What do you mean? Just do it? Well, it can just do it, because if you can do it, so can AI and it could probably do it a little better. So there's going to be that demand on businesses where, in order to attract the relevant talent, if you're not modern in that way, specifically with AI I'm not even talking just software in general, I'm talking specifically with AI, then you're not going to attract those high caliber candidates in the future, not too very far down the future.

Speaker 2:

What happens with everybody then?

Speaker 3:

We just do more valuable things, right. So we were able to do more quantity-wise and more valuable things. I can't do more valuable things when I'm having to read through and parse through 150 emails, right. So the idea is that if you ever hear people say lowering the floor, I think that that's what they're meaning is that those things are important but they're not near as important. They're not revenue generating, perhaps, or they're not strategic or whatever they are. So we can do more of that. And also, I think we could do different things.

Speaker 3:

So there are things that businesses don't do today because they don't have the investment, infrastructure or the bandwidth to insert humans into the process to develop that. Because, remember, I think, at least initially, ai is going to be the continuation or the improvement of something. I can't imagine AI is going to just build a business from scratch. Maybe you know down the road, but initially that's going to be humans doing that, where then we incorporate AI into it. So that's what I envision people doing.

Speaker 3:

You know you may not have the need anymore this is probably unpopular opinion or maybe it just doesn't feel comfortable to say but you may not have the need anymore for maybe an intern to do certain things for you or a junior associate to do certain things, because your AI will do it. The good news is that's bad news for those junior associates. But Now the good news is that's bad news for those junior associates, but I believe the good news is that those junior associates can now already go into a much more skill-driven profession where they don't need to understand those lower things, because that floor is lowered and AI is getting them up there. So now they can just process the queue. They don't have to understand how to manifest it or organize the data in the queue, they can just process the queue.

Speaker 1:

They don't have to understand how to manifest it or organize the data in the queue. They can just process the queue. It's a great point. A lot of the businesses should maybe look at AI to remove tedious and maintenance work, and so that allows you to focus more of a strategic where your company is going. So it allows you to think more outside the box where in many businesses they kind of you know, still get into the weeds of you know manual work, when you can replace some of those things with co-pilot.

Speaker 2:

You just shattered my retirement gig of stocking shelves at Costco with this whole AI speech, because by the time I get there, the shelves will be stocking themselves.

Speaker 3:

They will be, yeah, they will be, unfortunately stocking themselves.

Speaker 2:

I think, yeah, they will be, unfortunately, I know yeah.

Speaker 1:

That means you could go fishing.

Speaker 2:

More fishing.

Speaker 3:

Yeah, let's go. So also, there's this what businesses are not benefiting from. So you have people in sales and account managers, and then you have other folks doing finance and what have you. But you've got a list of 500 customers but you're only talking to 100 of them. Right, because you don't have the hands to talk to it, or or the system. You don't have the system that says, hey, you haven't talked to sean's landscaping in three months? They're a valuable client. Why haven't you talked to them to see if you need to replenish any goods? Nobody's doing that work. And then if you, if you really look at AI and you pull out those what we should be doing things, well then who's going to do those? Well, that's where the folks who were doing those other tasks now get inserted into the process and now their stake in the business has more value, because it's generating revenue or increasing customer service, which, in turn, is going to increase.

Speaker 1:

You can even expand beyond that too, because if it knows that you haven't reached out to the customer, it could automatically create an email and send an email.

Speaker 2:

I see that customer relationship management is a big need now in this world, so that the customers know who you are and they know what they could be doing. Even if you look at from you know, take it from selfishly, from the business central point of view. With the application changes and the advancements that made in the application, just to reach out to the customers and let them know about some of the new functionality, you can auto generate some of that of that stuff as well based upon Sorry, go ahead, I forget what.

Speaker 3:

I was going to say I had to do that.

Speaker 2:

It's Friday.

Speaker 3:

I forget what I was going to say oh.

Speaker 2:

I don't want to say that Based on the customer's implementation, so you can have AI understand and know about each of the implementations that you may have and be able to reach out accordingly.

Speaker 3:

Yeah, you could probably use AI to configure a system you know. Tell it the requirements and it will know. You want these dimensions, these configurations, your industry is this, you want these setups, you want these posting groups. There's no reason you couldn't do that, that. What I was going to say I forgot for a second, but I remembered as you continued on is this lowering of the floor theory and getting more people into the mindset of revenue impacting and strategic impact is going to make businesses far more competitive. So my landscaping company is going to be far more competitive against yours and for both. Rising to the top, using AI to build our businesses that way, we have to protect the customer, so customer service becomes paramount Now, not that it isn't today, but it's going to be even more so because AI is going to really bring all of those problems out of the mix and really it's going to be what the customer's interpretation of our service is.

Speaker 3:

So there's a lot of value people will be able to bring outside of what they do, as long as you want to change your, as long as you welcome the change in mindset and the change in your responsibilities. Will people lose jobs? I think for sure that people will lose jobs, but there will be other jobs that will come of it.

Speaker 1:

It'll create new industries.

Speaker 2:

That's been around since.

Speaker 2:

You know, if we went back to the horse and buggy when the vehicle was created, you know everyone's worried about the horse and buggy guys but, as Chris you just stated, other positions opened up, but you hit something that I have had conversations and I said before.

Speaker 2:

I said the most valuable thing that's going to come from this is relationships. Like it's the relationship that's going to be the most important and you phrased it well with the protecting the customer and the customer service that they're going to get or feel that they're going to get, because you know the AI will structure a business and have everything going well, but it's the experience of the customer through whatever you deliver that's going to protect the customer in essence. So it's something that is extremely important in this world that, even if they're not even talking with you, in a sense, right, you do a lot of things online. You know, even now. Look at all the stuff you can order online, all the stuff that you can do online with products Amazon, for example, or even some other companies, companies. They just want to have a good experience or relationship with you the way they want, which is going to be a challenge, yeah, and so that's the long answer to what is the world's okay, sean, all about.

Speaker 3:

That's what that is.

Speaker 1:

I like this world's okay, Sean no this is.

Speaker 2:

We went down a road that I honestly didn't know how. You know, sometimes I wanted to talk about your GP to BC journey and customers. I also wanted to make sure we talked about the life hacks and then also your wonderful presentation skills just from the conversation that we had at Summit about that. But this AI conversation, it's deep. It is time for people to start thinking about thinking about it.

Speaker 2:

Right, and it's just like we talked about with somebody maybe migrating from GP to business central or something. Stop planning, getting familiar with it, getting used to it and starting to understand it and knowing that it's just beginning and I do think it's going to go faster, I think, you know, you know, exponentially at this point, I believe, will there be a point where it slows down? I don't know, I mean, it's it's how fast can we go and how fast can we keep up? Right, is there ever a point where it's going too fast and we just explode?

Speaker 1:

no, you can't go too fast, in this case explode no, you can't go too fast in this case, yeah, keep going. No, regardless of the speed you're going, I mean, everyone's gonna have to react and you know, some industry may be a little bit slower, and I'm talking about the people behind it.

Speaker 1:

Like to keep up oh yeah, I mean, I don't think it's going to slow down. It's really going to depend on the people that wants to accept it. I mean, even from even building co-pilots right now, as an example, on the partner space, you can have a discovery spit out, or they answer the discovery, they send it back to you, have co-pilot read it and summarize it and tell me what's. What are the things that we need to do to set up Business Central to accommodate the requirements I do?

Speaker 2:

dream of the day. Another thing you mentioned, sean. I don't know if you remember back in the vision early on you've started up and said what type of company are you Like manufacturing or finance? They had like a little string menu box up there where you picked a couple choices and then it did something. I do think it's going to be eventually. Tell me a little bit about your business and it will set up business central for you I don't disagree.

Speaker 2:

You know, yeah, I think mostly right everything. I'll say mostly for everything, because most people well, I can't do that, because what about this? But if it's just like using chat GPT is what you mentioned to start writing something, if chat GPT gives you a good idea and a good foundation and then you expand upon it, it saved you a lot of time.

Speaker 1:

It doesn't give you the 80%.

Speaker 2:

But I really think with Business Central, look at what they added with the number series. You know auto creating the number series with Copilot in this last release and you know Dimitri did a great job with that. But I see that going so much further, like with like posting groups and chart of accounts and everything else, to just do a basic foundational setup because there are a lot of setup options in there. So I think if you tell someone a little bit about a company, of what you're doing and what you need, it will be able to go through and go through all those setup screens which, to this day, I still say I wish was on one screen.

Speaker 1:

If you can get there 80% of it and then the rest is 20% you can focus on, I would love that.

Speaker 3:

Yeah, and think of it like it's artificial intelligence. So it's not necessarily if this, then that, or development. So if we can do it, if it's really AI, if we can do it, then the AI should be able to do it.

Speaker 2:

I'm waiting for the day where I can just have a conversation with AI.

Speaker 3:

So, do you not? So right now on ChatGPT there is a the multimodal on, there is a voice and you can have. I have. I've listened to my son have conversations. I've listened to my granddaughter have conversations very interactive. You would, you would swear it was a human on the other end. It's mind-blowing.

Speaker 2:

Check it out I think I'll drew that. I when co-pilot with the microsoft co-pilot, I switched from my chat to you. Do you need to have the subscription for?

Speaker 2:

ChatGPT I had a ChatGPT subscription, but with Copilot I ended up switching because at that time I thought I would get more from it, but I think now it's going back with ChatGPT. Maybe I'll have to get the subscription, because I would like to sit there and just have a conversation and then you could get a robot or something that could live with you and then you just have a conversation with it and have it clean the house.

Speaker 1:

I'm telling you I reestablished my subscription for ChatGPT For $20,. It's worth it. Try it.

Speaker 2:

After this recording, I will go enable my subscription again and I will definitely try that conversation, because I'll just sit here and I'll talk to myself.

Speaker 3:

Hypothesize about something or speculate something. When you interact with it Don't just say how are you? One of the conversations my son was having about who would be in contention for theitent for next year's baseball season, for the MLB, and they went back and forth over players, they went back and forth over teams and trade deadlines and basically the AI was hypothesizing over things. Well, if this happens, then I could see this and it's just. It makes you almost think it's fake, because how was that happening in that fast, like it's not, like you're waiting, and it processes for 30 seconds. It's very interactive. Check it out.

Speaker 2:

Yeah.

Speaker 3:

I'm definitely checking it out.

Speaker 2:

I'm definitely doing that Well, Mr Sean, thank you for taking the time to speak with us. I always enjoy speak with you. I appreciate everything you're doing for the community and everything that you're sharing with your sessions, as well as even your World's Okay with Sean and your new AI co-pilot podcast that you have as well. What's your schedule on that? I see the episodes pop up every now and then I'm recording them every other week.

Speaker 3:

Every other week I'm trying to challenge myself with what I'm going to learn in the next coming week and then usually I have a little bit of rollover in that commitment, but I'm doing every other week.

Speaker 2:

Excellent, excellent. If you would, can you tell us a little bit how someone could get a hold of you to learn more about your Life Hacks 365, your speaking sessions, if they have questions about GP to Business Central or any other AI information?

Speaker 3:

Yeah, you can certainly reach me at SeanD, at SAGlobalcom that's my work email or my personal website is Lifehacks365, the number is 365.com. You can reach out to me there as well. And, guys, I really appreciate all that you do for the community, for having me on here. It's been a blast. I really do appreciate it.

Speaker 2:

Thank you very much. We appreciate that. All right, have a good day, enjoy the weekend, and I'm going to check out my chat GPT. I'm going to be talking to chat GPT for the rest of the afternoon, I feel, yep.

Speaker 1:

You know you can build your own chat, gpt. I did not know that you can subscription. Built one, I try to build one for, uh, remote work, therapy and in philosophy, and just fed it with a bunch of philosophical philosophers and and you can have a conversation.

Speaker 2:

Wow, yeah if it could read books, if it could read books and can talk to me about, as long as it's public yeah, as long as public access books, which a lot of them do well, I read the books, but I'd like to talk to somebody about the book after I read it yeah, exactly you can. I don't want someone to tell me about the book, so I don't have to read it, but I just read the book why I'm curious, I'm going to try it, because I just figured how you, how you feel about it after you interact.

Speaker 3:

It's hard to put down. We will have to have a follow-up conversation you can have an argument about your book.

Speaker 1:

You just read it and and and talk with it that's what I want to do.

Speaker 2:

I just read this book and I would love to be able to sit and talk with someone about it, to get their point of view on it, because again like I said, I don't want something to summarize a book for me.

Speaker 2:

I want someone, something, to be able to engage in conversation with me about it, to try it. That's what I want. I'm going to try it. If it does that with this book, then you will never hear from me again. I'm just going to do things and have conversations and there'll be one less host on this podcast because I'll stop we'll use ai.

Speaker 3:

We'll get you an ai version of that's it all right, sir.

Speaker 2:

Thank you again. It's great speaking to you. Talk with you soon.

Speaker 3:

Ciao all right, thank you guys.

Speaker 2:

thank you, chris, for your time for another episode of In the Dynamics Corner Chair and thank you to our guests for participating.

Speaker 1:

Thank you, brad, for your time. It is a wonderful episode of Dynamics Corner Chair. I would also like to thank our guests for joining us. Thank you for all of our listeners tuning in as well. You can find Brad at developerlifecom, that is D-V-L-P-R-L-I-F-Ecom, and you can interact with them via Twitter D-V-L-P-R-L-I-F-E. You can also find me at matalinoio, m-a-t-a-l-i-n-oio, and my Twitter handle is Mattalino16. And you can see those links down below in the show notes. Again, thank you everyone. Thank you and take care.

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Kris

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Brad

Co-host